Research on the goals and strategies of effective doctor-patient communication from the perspective of information ecology theory
10.12026/j.issn.1001-8565.2025.01.16
- VernacularTitle:信息生态理论视域下医患有效沟通目标及策略研究
- Author:
Huayang SUN
1
;
Dongmei ZHAO
2
;
Sujuan REN
1
Author Information
1. School of Health Management Modern Industry, Jinzhou Medical University, Jinzhou 121001, China
2. School of Health Humanities, Jinzhou Medical University, Jinzhou 121001, China
- Publication Type:Journal Article
- Keywords:
information ecology theory;
doctor-patient communication;
information technology;
doctor-patient community
- From:
Chinese Medical Ethics
2025;38(1):109-115
- CountryChina
- Language:Chinese
-
Abstract:
Doctor-patient communication not only depends on the medical group but is also affected by the patient group and the specific situation. Effective doctor-patient communication requires the doctors to improve their communication skills, the patients to have relevant knowledge regarding a certain symptom or disease, and mutual trust between the doctor and patient. The information ecology theory mainly analyzes the relationships between various ecological elements and the ecological development mechanisms in the process of information activities from the perspective of the ecosystem, as well as attaches importance to the mutual influences and roles of information subjects and objects, information contents, information environment, and information technology within the system, which is consistent with the influencing factors of doctor-patient communication. Based on the information ecology theory, this paper analyzed the new problems faced by doctor-patient communication under the information technology environment from the four dimensions, including information subjects and objects, information itself, information context, and information technology. It was proposed that effective doctor-patient communication required to re-examine the influencing factors of doctor-patient communication, as well as construct a doctor-patient community, including a community of knowledge, communication, emotion, and interest, so that the four factors of doctor-patient communication can form a new balance in the dynamic development, with a view to providing practical guidance for doctor-patient trust and effective doctor-patient communication.