Current situation and promotion strategy of self-evaluation of competency among medical service volunteers
10.12026/j.issn.1001-8565.2024.05.17
- VernacularTitle:医疗服务志愿者胜任力自评现状与提升策略
- Author:
Xiaojing HU
1
Author Information
1. 北京大学第一医院人力资源处,北京 100034
- Keywords:
medical service;
volunteer;
competency;
self-evaluation
- From:
Chinese Medical Ethics
2024;37(5):617-623
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To understand the current situation of self-evaluation of the competence among medical service volunteers,and propose corresponding strategies for existing problems.Methods:A self-designed questionnaire was used to investigate the volunteer group by online.Using the total average score of all volunteers as the standard,they were divided into a high self-evaluation group and a low self-evaluation group.The difference in self-evaluation of competency between the two groups,as well as the impact of different characteristics of volunteers on self-evaluation of competency,were compared.Results:Fifty-eight valid questionnaires were obtained.The total average score of all volunteers was(93.07±8.22),of which 22 scored lower than the average and were included in the low self-evaluation group,and the other 36 were in the high self-evaluation group.There were significant differences between the two groups in the overall evaluation of their competence and the self-evaluation scores of the four sub-items of professional ability,communication ability,service awareness,and execution ability.At the same time,there were significant differences in the overall evaluation or partial sub-evaluation of their competence among volunteers with different genders,ages,educations,occupations,annual duration of volunteer service,and years of volunteer service.Conclusion:It is suggested to improve the competency of volunteers from four aspects,including skill training,practical exercises,peer assistance,and assessment and evaluation.By improving the incentive mechanism,existing volunteers will be promoted to continue to engage in volunteer service.For highly educated and young volunteers,their execution capabilities should be focused on strengthening.
