Objective To provide a scientific benchmark for the era of population aging and improve the medical care environment for the elderly in terms of hospital facility accessibility.Methods A random sampling method was used to select 375 individuals from 10 healthcare institutions in a specified city as survey participants from December 2022 to February 2023.A total of 375 questionnaires titled"Comprehensive Rating Scale for Patient Experience in Medical Facilities(Accessibility Category)"were distributed among the participants,with 356 valid responses received and subjected to reliability and validity assessments.The questionnaire included 6 accessibility indicators,each rated from 1 to 10,to evaluate the accessibility level of healthcare fa-cilities.The acquired data was analyzed using the Rank Sum Ratio method and the Four Quadrants model.Results The average score for building accessibility in the city's medical institutions was 35.86,with several indicators at a moderate level,indicating a need for an improvement of the facility accessibility.Meanwhile,the economic operational status of various medical institutions appeared to influence the implementation of accessibility features,which also correlated with local government construction plan-ning,staff awareness of accessible infrastructure,and other factors.Conclusion Medical facilities in cities could implement bar-rier-free modifications in parking,toilets,and other areas,improve the use of accessible AI technology,and develop intelligent medical scenarios in order to meet the challenges of an aging society,improve the medical care quality for the elderly,and reduce social security cost.The governments should accelerate the improvement of supportive policies and regulations and bolster support for the accessibility enhancements.Higher education and research institutions can collaborate with healthcare providers for innova-tive integration of industry academia,research,and application,fostering the conversion of research into practical solutions.

Objective In order to improve the quality and efficiency of hospital service guarantee,build a"one-stop"intelligent service model for hospitals,form universal standards,and solve the common problems of"scattered combat,informa-tion isolation,partial idleness,and insufficient application"in hospitals.Methods A"one-stop"intelligent service center was established.Through one intelligent platform,two types of interaction windows,and four business modules,it performed five core functions,namely,comprehensive command,emergency response,centralized dispatching,system monitoring,and service as-surance.The same platform operated,unified service entrance,unified access to events,and unified deployment of personnel,to achieve all-weather,visual management of logistics core data.Results The average response time for logistics support matters in 2023 was 10 minutes,a decrease of 33％compared to 2021;The completion time is 30 minutes,a year-on-year decrease of 25％;There were 19 alarm events,a year-on-year decrease of 34％;Satisfaction rate is 95％,with a year-on-year increase of 15％.Conclusion The construction of intelligent hospital security system based on the one-stop mode can effectively implement normal data publicity and performance secondary distribution,stimulate the enthusiasm of logistics staff,and greatly improve serv-ice efficiency and quality.