BACKGROUND: Domestic violence (DV) is associated with serious consequences for victims, children, and families, and even national economies. An emerging literature demonstrates that DV also has a negative impact on workers and workplaces. Less is known about the extent to which people are aware of coworkers' experiences of DV. METHODS: Using data from a pan-Canadian sample of 8,429 men and women, we examine: (1) awareness of coworker DV victimization and perpetration; (2) the warning signs of DV victimization and perpetration recognized by workers; (3) whether DV victims are more likely than nonvictims to recognize DV and its warning signs in the workplace; and (4) the impacts of DV that workers perceive on victims'/perpetrators' ability to work. RESULTS: Nearly 40% of participants believed they had recognized a DV victim and/or perpetrator in the workplace and many reported recognizing more than one warning sign. DV victims were significantly more likely to report recognizing victims and perpetrators in the workplace, and recognized more DV warning signs. Among participants who believed they knew a coworker who had experienced DV, 49.5% thought the DV had affected their coworker's ability to work. For those who knew a coworker perpetrating DV, 37.9% thought their coworker's ability to work was affected by the abusive behavior. CONCLUSION: Our findings have implications for a coordinated workplace response to DV. Further research is urgently needed to examine how best to address DV in the workplace and improve outcomes for victims, perpetrators, and their coworkers.
Child ; Crime Victims ; Domestic Violence* ; Female ; Humans ; Male ; Workplace Violence

PURPOSE: The purpose of this empirical research was to describe the contents what had happened to nurses experiencing taeoom. METHODS: This study explored the phenomenological ways to understand lived experiences in nurses' 'Taeoom' and investigated the 'Taeoom' through the deductive content analysis. For the this study, the data was collected through individual interviews with 11 nurses who worked over 12months in 1 hospital, lived in 5 areas, working 7 nursing unit of 10 hospitals. The interviews conducted by semi structured questions about participants' lived experiences in 'Taeoom'. RESULTS: Inductive contents analysis identified 5 categories and 15 subcategories. Main themes in this study included a failed membership, difficult of practical field adaptation, feared with nursing unit life, self-centered peer relationships and rite of passage. CONCLUSION: This study results have been illuminated with edged sword which has a dark side and a light side to experienced in 'Taeoom'. Newly employed nurses have suffering from 'Taeoom' as well as retained nurse. Therefore, policy and practice programs for a diminution of suffering and management for nurses 'Taeoom' should be developed and implemented.
Empirical Research ; Nursing ; Qualitative Research* ; Social Adjustment ; Workplace Violence

BACKGROUND: This study aimed to identify the emotional labor and workplace violence status among toll collectors by assessing and comparing the same with that in workers in other service occupation. It also aimed to analyze the relationship between emotional labor and workplace violence. METHODS: This study examined emotional labor and workplace violence status in 264 female toll collectors from August 20 to September 4, 2015. The emotional labor was assessed using the Korean Emotional Labor Scale (K-ELS), and a questionnaire was used to examine the presence or absence, and type and frequency of workplace violence experienced by the subjects. A linear regression analysis was also performed to analyze the relationship between workplace violence and emotional labor. RESULTS: The scores on “emotional demanding and regulation (p < 0.001),”“overload and conflict in customer service (p = 0.005),”“emotional disharmony and hurt (p < 0.001),” and “organizational surveillance and monitoring (p < 0.001)” among the sub-categories of emotional labor were significantly high and indicated “at-risk” levels of emotional labor in those who experienced workplace violence, whereas they were “normal” of emotional labor in those who did not. Even after being adjusted in the linear regression analysis, the emotional labor scores for the above 4 sub-categories were still significantly high in those who experienced workplace violence. On comparing the present scores with 13 other service occupations, it was found that toll collectors had the highest level in “emotional disharmony and hurt,”“organizational surveillance and monitoring,” and “organizational supportive and protective system”. CONCLUSIONS: This study found that the toll collectors engaged in a high level of emotional labor. Additionally, there was a significant relationship between emotional labor and the experience of workplace violence among the toll collectors.
Female ; Humans ; Linear Models ; Occupations ; Stress, Psychological ; Workplace Violence*

PURPOSE: The purpose of this study was to examine workplace violence (verbal, physical, and sexual violence) among nurses in intensive care units (ICU). METHODS: This cross-sectional survey was done from November 8 to 27, 2010, using self-administered questionnaires. The responses of 251 nurses were analyzed. RESULTS: The results of this study showed that ICU nurses frequently experience workplace violence. Verbal violence was more frequent than physical or sexual violence. The most frequent action taken by respondents after violence was seeking help from colleagues. Violence occurred most often when a patient's mental status was altered or the patient had too much alcohol, and when the patient or family was not satisfied with the hospital services because of delay of test results or treatment. In addition, miscommunication between doctors and nurses or among nurses was a major reason for violent behavior. Nurses regarded public apologies, professional counseling, and communication skill training as effective methods to prevent or deal with violence. CONCLUSION: These results suggest that institutional and administrative support to promote a safe and efficient work environment in hospitals should be provided to minimize the possibilities of violent behavior by patients or patients' families directed at medical personnel.
Counseling ; Cross-Sectional Studies ; Surveys and Questionnaires ; Humans ; Intensive Care Units* ; Sex Offenses ; Violence ; Workplace Violence*

OBJECTIVE: The present study analyzed relationship of workplace violence and perpetrators of violence on sleep disturbance among wage workers in Korea. METHODS: The present study used data from the 4th Korean Working Conditions Survey (KWCS) of 2014 in selecting a total of 25,138wage workers as the study population, which excluded those who failed or refused to respond to questions required for the present study. The workplace violence experience group included people who satisfied at least one of six relevant criteria (verbal abuse, unwanted sexual attention, threatening or humiliating behavior, physical violence, bullying/harassment, and sexual harassment) and the group was divided according to whether the perpetrator of violence was a client or colleague. Presence of sleep disturbance was determined based on subjective symptoms felt within the past 12 months by each individual. A multiple logistic regression analysis was performed to identify the effects on sleep distance according to general, occupational, and psychosocial characteristics, as well as the types of workplace violence and perpetrators of violence. RESULTS: Workplace violence was found as a factor affecting sleep disturbance (OR = 3.773, 95 % CI = 3.058–4.655), and with respect to perpetrators of violence, complaint of sleep disturbance symptoms was higher when the perpetrator was a colleague or boss (OR = 5.688, 95 % CI 4.189–7.723) than a client (OR = 2.992, 95 % CI 2.301–3.890). CONCLUSION: Workplace violence had an effect on occurrence of sleep disturbance and when the perpetrators of violence was a boss or colleague at work, the risk for symptoms such as sleep disturbance increased, which indicated the need for appropriate intervention from a workplace healthcare perspective, including preventive education of workplace violence among employees.
Delivery of Health Care ; Education ; Korea ; Logistic Models ; Physical Abuse ; Salaries and Fringe Benefits ; Violence ; Workplace Violence*

BACKGROUND: Workplace violence (WPV) against healthcare workers (HCWs) employed in psychiatric inpatient wards is a serious occupational issue that involves both staff and patients; the consequences of WPV may include increased service costs and lower standards of care. The purpose of this review was to evaluate which topics have been focused on in the literature and which are new in approaching the concern of patient violence against HCWs employed in psychiatric inpatient wards, in the past 20 years. METHODS: We searched for publications in PubMed and Web of Science using selected keywords. Each article was reviewed and categorized into one or more of the following four categories based on its subject matter: risk assessment, risk management, occurrence rates, and physical/nonphysical consequences. RESULTS: Our search resulted in a total of 64 publications that matched our inclusion criteria. The topics discussed, in order of frequency (from highest to lowest), were as follows: “risk assessment,”“risk management,”“occurrence rates,” and “physical/nonphysical consequences.” Schizophrenia, young age, alcohol use, drug misuse, a history of violence, and hostile-dominant interpersonal styles were found to be the predictors of patients’ violence. CONCLUSION: Risk assessment of violence by patients appeared the way to effectively minimize the occurrence of WPV and, consequently, to better protect mental HCWs. We found paucity of data regarding psychologic sequelae of WPV. According to these findings, we suggest the need to better investigate the psychologic consequences of WPV, with the aim of checking the effective interventions to assist HCW victims of violence and to prevent psychologic illness.
Delivery of Health Care* ; Humans ; Inpatients ; Risk Assessment ; Risk Management ; Schizophrenia ; Standard of Care ; Violence ; Workplace Violence*

This study investigated the effect of violent experience on burnout among some dental hygienists. The study subjects were 242 dental hygienists working at dental clinics. Data were collected by self-administered questionnaire including information such as demographics, work-related characteristics, working environment, experience of violence, and burnout. The violence was classified as verbal violence, physical threat, or physical violence committed by dentists, patients, or caregivers. Descriptive analysis, t-test, ANOVA, correlation, and multiple linear regression analysis were performed to examine the factors associated with burnout. The levels of verbal violence, physical threat, and physical violence by dentists were 0.53±1.26, 1.12±2.70, and 0.04±0.42, respectively. The levels of verbal violence, physical threat, and physical violence by patients and caregivers were 1.50±1.89, 1.41±2.24, and 0.24±1.38, respectively. The score of burnout was 3.13±0.43. Total violence, verbal violence, and physical violence by dentists were positively correlated with burnout. Total violence, verbal violence, and physical threat by patients and caregivers were positively correlated with burnout. In multiple linear regression analysis, the level of physical violence by dentists was positively associated with burnout of dental hygienists (β=0.95, p=0.032). The levels of total physical violence (β=0.28, p=0.002), verbal violence (β=0.15, p<0.001), and physical threat (β=0.19, p=0.009) by the patients or caregivers were positively associated with burnout of dental hygienists. This study examined the association between violence and burnout among dental hygienists. The level of violence showed positive correlation with burnout. Environment improvement to protect employees from violence and for management of employees who experienced workplace violence are needed to reduce the burnout.
Caregivers ; Demography ; Dental Clinics ; Dental Hygienists* ; Dentists ; Humans ; Linear Models ; Physical Abuse ; Violence ; Workplace Violence

PURPOSE: The purpose of this study was to investigate the reality of workplace violence experienced by emergency nurses and the relationship of violence response to professional quality of life. METHODS: The participants in this study were 899 emergency nurses from Korea nationwide. Data were obtained through an online survey done during October, 2017. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient. RESULTS: Of the emergency nurses, 72.1% recognized that workplace violence is serious. Experience with workplace violence correlated positively with violence reaction (r=.32, p < .001), burnout (r=.20, p < .001) and secondary trauma (r=.22, p < .001). Also, reaction to violence was positively correlated with burnout (r=.28, p < .001) and secondary trauma (r=.56, p < .001). CONCLUSION: Findings indicate that the diverse workplace violence experienced by emergency nurses decreases their professional quality of life. Further study is needed to develop solutions to the problem of workplace violence in emergency settings.
Compassion Fatigue ; Emergencies ; Emergency Service, Hospital ; Korea ; Quality of Life ; Violence ; Workplace Violence

BACKGROUND: Workplace violence was recognized to be social problems that might impact the health status and the job satisfaction of employee in hospitals. This study investigated the current status of violence and job stress among hospital employees working at administration and discharging department. METHODS: The study subjects were 213 administrative employees working at 20 general hospitals. Data were collected by self-administered questionnaire that included information such as demographics, job-related characteristics, experience of violence, and job stress. The violence was classified as verbal violence, physical threat, and physical violence occurred by patients and caregivers. Analysis of variance, t-tests, correlation analysis, and multiple linear regression analysis were performed to examine the associated factors with job stress. RESULTS: The levels of verbal violence, physical threat, and physical violence were 1.64±1.08, 0.54±0.67, and 0.04±0.17, respectively. The score of job stress was 2.74±0.50 and it was associated with age, existence of spouse, drinking frequency, subjective health status, disease history, night-time treatment, and public health administration career in simple analysis. In multiple linear regression analysis, the level of verbal violence experience was significantly associated with job stress (B=0.09, p=0.001). Also physical threats (B=0.18, p<0.001) and physical violence (B=0.48, p=0.008) showed positive association with job stress. CONCLUSION: This study attempted to examine the association between experience of violence and job stress in administrative employees at medical institutions. Levels of violence showed positive correlation with the job stress. Environment improvement to protect employee from violence and management of employees who experienced workplace violence are needed to reduce the job stress.
Caregivers ; Demography ; Drinking ; Hospitals, General ; Humans ; Job Satisfaction ; Linear Models ; Public Health Administration ; Social Problems ; Spouses ; Violence* ; Workplace Violence

OBJECTIVE: This study examined the incidence of workplace violence (WPV) in an emergency department (ED), and its influence on ED workers' mental health. METHODS: A cross-sectional, anonymous survey was conducted on ED workers employed in a local emergency medical center during August 2018. The survey respondents' data on the demographic characteristics, WPV episode, Korean-translated Brief Encounter Psychosocial Instrument (BEPSI-K), stress questionnaire for Korean National Health and Nutrition Examination Survey (KNHANES), and Patient Health Questionnaire-9 (PHQ-9) were obtained. The results of the stress (BEPSI-K, KNHANES) and depression (PHQ-9) score were compared with the WPV experience of ED workers. RESULTS: A total of 104 of 120 ED workers (86.7%) were exposed to WPV. ED workers that experienced physical violence within the past year had higher KNHANES, BEPSI-K, and PHQ-9 than the workers, who did not experience such violence (P≤0.001). In addition, this survey demonstrated that a physical violence episode within the past year was associated with above moderate depression (P≤0.001; odds ratio, 19.597). CONCLUSION: Recent physical violence can cause psychiatric disorders in ED workers, such as depression or stress disorder. Therefore, policies are needed to prevent WPV in ED and support ED workers who have experienced WPV.
Anonyms and Pseudonyms ; Depression ; Emergencies ; Emergency Service, Hospital ; Humans ; Incidence ; Mental Health ; Nutrition Surveys ; Odds Ratio ; Physical Abuse ; Violence ; Workplace Violence