1.Discussing about the method of using center loaded pressure to produce the cleaning stomach machine of once for all
Chinese Journal of Primary Medicine and Pharmacy 2010;17(24):3325-3326,后插1
Objective To discuss the critical effect of studying and producing the practical cleaning stomach machine of once for all. Methods The process of the cleaning stomach by using the center loaded pressure system equipment was imitated, and the time of the liquid inside and outside, the whole cleaning time and the problems appeared during the cleaning stomach process was recorded. Results After finishing designing the equipment,the mimic stomach was used for critical experiment, all kinds of connecting tubes were airtight and no leaking air and water phenomena, the cleaning process was successful and it could save time to achieve the designing goal.Conclusion The cleaning stomach machine of once for all produced by using the center loaded pressure system had well solved the tube sterilized problems appeared by cleaning machine on hand, and could reduce the risk of hospital inflecting, the cleaning stomach effect was comparatively good,it had practical value and deserve to critical expanding.
2.Practical exploration of one-stop admission service in a general hospital
Xiaoyun YE ; Lili ZHANG ; Weiya CHEN ; Lei YANG ; Pianpian ZHOU ; Yuxian YUAN ; Xu LI
Chinese Journal of Hospital Administration 2021;37(10):819-822
The authors introduced the construction of one-stop admission service in a large general hospital.Measures were carried out by implementing the measures of one window handling of admission business, building one-stop pre-hospital preparation center, optimizing the operational pattern of pre-hospital examination, strictly controlling the hospitalization time of surgical patients, optimizing the information system according to admission criteria, providing personalized services for clinic and implementing quality monitoring.It effectively improved the pre-hospital examination rate, shortened the waiting time and the average length of stay of the patients undergoing elective surgery, and increased the satisfaction of pre-hospital patients.
3.Practice of multi-campus homogeneous management of outpatient services at a large public hospital
Lili ZHANG ; Xiaoyun YE ; Weiya CHEN ; Minglan ZHU
Chinese Journal of Hospital Administration 2023;39(11):816-820
The homogeneous management of outpatient services at public hospitals with multi-campus is the foundation for promoting high-quality development of hospitals. Since 2013, a large general hospital had implemented a practice of multi-campus homogeneous management of outpatient services based on the hospital′s integrated organizational structure and management system, addressing such issues as weak outpatient service capabilities in the early stages of new campus construction, lack of homogenization in management system implementation, and poor communication between cross hospital services and information. An integrated post management mode was established with multi-post service integration, cross-post personnel flow and unified job standard. An integrated outpatient quality management system was created by the strategy of " one standard" system management, " one platform" service handling, integrated quality monitoring and management, and multi-aspect service experience improvement. The integration of vertical management and flat management were promoted through the committee system, three-level management system, and functional groups. At the same time, this management practice actively leveraged the advantages of the hospital to innovate services, and promoted the interconnection of outpatient service information across hospital areas, to integrate outpatient service positions, work, services, and management across multi campuses. The satisfaction rate of outpatient patients, the pass rate of outpatient medical records, and the on-time visit rate of outpatient physicians had increased from 91.96分, 95.38%, and 91.62% in 2019 to 93.75分, 98.47%, and 93.68% in 2022, as well as the stopping rate of expert outpatient services had decreased from 5.26% to 1.86%. This practice of homogeneous management had achieved good results, so as to provide references for other hospitals to carry out homogeneous management of outpatient services in their campuses.
4.Dilemmas and countermeasures: medical social work carry out the ethical practice of volunteers management
Jinxia CHEN ; Xiulan ZHANG ; Xiaoyun YE ; Weiya CHEN ; Yiying WU ; Ke SHEN
Chinese Medical Ethics 2024;37(7):837-842
The management of hospital volunteers is one of the main tasks of medical social workers. In practical work, they are often in a dilemma due to ethical problems, which restricts the scientific development of hospital volunteer organizations. Based on the experience of frontline medical social workers in the “Guangji Boat” Volunteer Service Alliance of the Second Affiliated Hospital Zhejiang University School of Medicine, while investigating other public hospitals, this paper summarized and organized ethical issues, analyzed their causes, and proposed improvement strategies. The ethical dilemma of hospital volunteer service was mainly in the conflict between the dual relationship of human emotion and norm, the conflict between incentive mechanism and non-reward value, as well as the conflict between participation motivation and organizational goal. The ethical dilemma in the management of hospital volunteers was attributed to the lack of standardized practical operation systems. Based on the above ethical dilemmas, combined with the development experience of volunteer service in public hospitals, this paper proposed reasonable countermeasures to provide a reference for the management of hospital volunteers.