1.Medical Error Disclosure: ‘Sorry’ Works and Education Works!
Korean Medical Education Review 2019;21(1):13-21
Patient safety and medical errors have emerged as global concerns and error disclosure has been established as standards of practice in many countries. Disclosure of medical errors to patients and their families is an important part of patient-centred medical care and is essential to maintaining trust. However, physicians still hesitate to disclose errors to patients despite their belief that errors should be disclosed. Multiple barriers such as fear of medical lawsuits and punishment, fear of damaging their professional reputation, and diminished patient trust inhibit error disclosure. These barriers as well as lack of training or education programs addressing error disclosure contribute to a low estimated disclosure rate in real situations. Nowadays, the importance of patient safety education including error disclosure is emphasized and related research is increasing. In this paper, we will discuss the background of medical error disclosure and studies on education programs related to error disclosure. In this regard, we will examine the content and methods currently being taught, discuss the effects or outcomes of such education programs and obstacles or difficulties in implementing them. Finally, the direction of future error disclosure education, support systems, and education strategies will also be covered.
Disclosure
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Education
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Education, Medical
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Humans
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Medical Errors
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Patient Safety
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Punishment
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Truth Disclosure
2.Communicating bad news in medical practice.
Journal of the Korean Medical Association 2014;57(10):847-856
Breaking bad news to patients is one of the most difficult communication tasks to clinicians. The quality of delivery of bad news seems to be directly related to patients' anxiety and distress, strong emotions, their adjustments to bad situation, coping and satisfaction with care and clinical outcomes. Evidence has supported that health care professions' communication skills to deliver bad news can be improved by communication skills education and training. In this review, the author described the definition of bad news, patients' preferences and views on communication of bad news, some protocols or guidelines to breaking bad news, and educational effect of bad news communication skills training. In addition, the author suggested some practical tips and dialogue examples in Korean, which can be applied into clinical settings.
Anxiety
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Delivery of Health Care
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Education
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Health Communication
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Humans
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Physician-Patient Relations
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Truth Disclosure
3.Diabetes mellitus: the first visit.
Gilbert Choon Seng TAN ; Jacqueline De ROZA ; Richard Yuan Tud CHEN ; Choon How HOW
Singapore medical journal 2013;54(7):377-quiz 381
Diabetes mellitus is an 'insulin problem' as the maintenance of normoglycaemia is affected by either reduced pancreatic insulin production or cellular insulin resistance. During a patient's first visit for type 2 diabetes mellitus, there are several consultation tasks that the doctor should consider. First, the doctor has to disclose the diagnosis. Second, there is a need to correct any myths and misconceptions that the patient may have on the disease. Next, to allow the doctor to provide patient-specific disease education and advice on lifestyle modifications and goal setting, the biopsychosocial impact of the disease on the patient should be assessed, and relevant lifestyle information gathered. Lastly, screening for the complications of diabetes mellitus and its associated medical conditions should be planned.
Diabetes Mellitus, Type 2
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diagnosis
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prevention & control
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Humans
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Life Style
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Patient Care Planning
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organization & administration
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Physician-Patient Relations
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Truth Disclosure
4.Study on spousal notification in HIV discordant couples and associated factors in four provinces of China.
Huijing HE ; Peng XU ; Qianqian XIN ; Ji ZENG ; Linglin ZHANG ; Dingyong SUN ; Huifen YU ; Yi CHEN ; Lahong JU ; Fan LYU ; Email: FANLV@VIP.SINA.COM.
Chinese Journal of Epidemiology 2015;36(6):565-568
OBJECTIVEThis study was aimed to investigate the ways of spousal notification and its associated factors among HIV discordant couples.
METHODSA face-to-face questionnaire survey was conducted in Henan, Yunnan, Sichuan provinces and Guangxi Zhuang Autonomous Region in China. Information including democratic characteristics, knowledge and behaviors correlated with HIV infections and ways of HIV infectious status notification was collected. 'Data information system' on AIDS prevention and control was used to collect information on the transmission route.
RESULTSA total of 770 pairs of HIV discordant couples were studied, among which 414 (53.77%) HIV positive respondents reported as self-notification, with another 44.68% were notified by medical staff. Factors associated with ways of notification included gender, nation, transmission route, and education level. HIV positive respondents who were female, under Han nationality, being paid blood donors, having had higher education level, were more likely to inform their HIV negative spouse by themselves.
CONCLUSIONNationality and HIV transmission route of the HIV positive individuals were found as significant factors associated with ways of spousal notification. Therefore, HIV discordant couples notification should be strengthened, especially in the Minority-living areas and areas where HIV transmission was predomint through sexual contact and/or via injected drug use.
China ; Female ; HIV Infections ; psychology ; transmission ; Humans ; Interpersonal Relations ; Male ; Minority Groups ; psychology ; statistics & numerical data ; Sexual Behavior ; Spouses ; psychology ; statistics & numerical data ; Substance Abuse, Intravenous ; Truth Disclosure
5.The practice of nondisclosure of advanced cancer diagnosis in Singapore: a continuing challenge.
Yung Hsiang KAO ; Cynthia Ruth GOH
Singapore medical journal 2013;54(5):255-258
INTRODUCTIONThe traditional family-centred approach to cancer management in Singapore often leads to nondisclosure of diagnosis to patients with advanced cancer. This study aimed to determine the rate of nondisclosure to such patients in Singapore, and compare it against the rate of nondisclosure to patients' families and that of a study conducted in 1992.
METHODSConsecutive patients (n = 100) with advanced cancer who were referred to a palliative home care service in 2004 were studied retrospectively. Comparison between the 1992 and present study groups was performed using chi-square and Fisher's exact tests. Multivariate logistic regression was applied to patient age, Eastern Cooperative Oncology Group (ECOG) performance status, gender and ethnicity to identify factors associated with nondisclosure.
RESULTSThe overall nondisclosure rate among patients with advanced cancer was 23% (23/100), compared to only 2% (2/99) among their families (p < 0.001). The nondisclosure rates among ECOG 0-2 and ECOG 3-4 patients were 11% (7/62) and 42% (16/38), respectively (p < 0.001). There was no significant improvement in the nondisclosure rate among ECOG 3-4 patients when compared to the 1992 study (p = 0.94). It was more likely for nondisclosure to occur among patients aged ≥ 70 years (p < 0.001; odds ratio [OR] 14.77, 95% confidence interval [CI] 3.68-59.26) and those with poor ECOG performance status (p = 0.019; OR 4.0, 95% CI 1.26-12.73). There was no significant association between nondisclosure and gender or ethnicity (p > 0.05).
CONCLUSIONDisclosure of diagnosis to patients with advanced cancer remains a challenge in Singapore. The relationship between nondisclosure and advanced age, as well as nondisclosure and poor ECOG performance status, needs to be clarified with further studies.
Age Factors ; Aged ; Cohort Studies ; Female ; Humans ; Male ; Medical Oncology ; methods ; Middle Aged ; Neoplasms ; diagnosis ; Palliative Care ; methods ; Professional-Patient Relations ; Regression Analysis ; Retrospective Studies ; Singapore ; Truth Disclosure
6.Handling request for non-disclosure of clinical information in paediatrics.
Annals of the Academy of Medicine, Singapore 2011;40(1):56-58
Non-disclosure in Paediatric Practice is a controversial issue. There was a time when the care of children was solely the responsibility of parents and any decision with respect to treatment or non-treatment would have been the joint responsibility of the parents and of the attending medical professionals. This practice, viewed as adopting a more paternalistic approach, has been challenged in many parts of the world. In essence what is being challenged is the notion that the sole responsibility of decision-making rests with parents.
Clinical Competence
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Communication
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Decision Making
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Ethics, Medical
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Humans
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Parent-Child Relations
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Patient Rights
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ethics
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Pediatrics
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ethics
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Physician-Patient Relations
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ethics
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Practice Patterns, Physicians'
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Truth Disclosure
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ethics
7.Providing hope in terminal cancer: when is it appropriate and when is it not?
Annals of the Academy of Medicine, Singapore 2011;40(1):50-55
Hope is essential in the face of terminal cancer. Generally in Western societies, patients and their families prefer their doctor to engage them in transparent, realistic, authoritative, empathic and open communication about the diagnosis and prognosis of cancer but this topic is not well studied in the Asian context. With the exponential increase in information about cancer and the many permutations in cancer treatment, rational and otherwise, the doctor-patient relationship is even more critical in planning the best treatment strategy and also in rendering both particular and general hope in the patient's war against cancer. Overall, the majority of drugs tested against cancer have failed to reach the market, and those that have, only provide modest benefits, several major therapeutic breakthroughs notwithstanding. Commoditised medicalisation of the dying process ingrained into the contemporary consciousness can potentially create unrealistic or false hope, therapeutic nihilism and a drain on the resources of both the patient and society. These factors can also detract from the dignity of dying as an acceptable natural process. Hope cannot be confined only to focusing merely on the existential dimension of improving survival through technological intervention. Psychosocial and, where appropriate, spiritual interventions and support also play major roles in relieving suffering and providing hope to the patient. Hope cannot be a victim of misinformation from self-interested external parties, nor be an obsession with just buying promises of extending survival time without sufficient regard for quality of life and achieving a good death.
Attitude to Death
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Health Knowledge, Attitudes, Practice
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Humans
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Male
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Middle Aged
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Physician-Patient Relations
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ethics
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Prognosis
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Spirituality
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Terminal Care
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ethics
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methods
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psychology
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Truth Disclosure
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ethics
8.Letting the cat out of the bag: shifting practices of cancer disclosure in Singapore.
Melinda Si Yun TAN ; Kaavya NARASIMHALU ; Simon Yew Kuang ONG
Singapore medical journal 2012;53(5):344-348
INTRODUCTIONCommunication between patients and physicians is crucial in the disclosure of cancer diagnosis. Although westernisation of Asian societies has resulted in increased awareness of patient autonomy, the family continues to play an important influencing role in the disclosure process. Therefore, in this study, we aimed to characterise the experience of physicians with the disclosure of cancer diagnosis in a westernised Asian population.
METHODSOncologists at a tertiary hospital were approached to participate in this study. Information pertaining to the extent and approach to disclosure was collated. Logistic regression analysis was performed to characterise factors pertaining to the willingness of physicians to fully disclose a diagnosis of cancer.
RESULTSIn all, 25 oncologists (mean age 38 years; 72% men) responded to the survey. A majority of oncologists disclosed a cancer diagnosis directly to the patient over the first few visits. The main reason behind partial or non-disclosure was family objection. Ordinal logistic regression analysis showed that family resistance was the only significant predictor of reluctance to disclose a cancer diagnosis (p = 0.01).
CONCLUSIONIn this pilot study, contrary to previous reports, we found that oncologists were more likely to disclose a diagnosis of cancer to the patient first, that they do not accede fully to the family's request for non-disclosure and that family resistance was the only significant predictor of reluctance to disclose a diagnosis of cancer.
Adult ; Attitude of Health Personnel ; Cross-Cultural Comparison ; Female ; Humans ; Male ; Medical Oncology ; ethics ; Neoplasms ; diagnosis ; psychology ; Physician-Patient Relations ; ethics ; Singapore ; Surveys and Questionnaires ; Truth Disclosure ; ethics