1.Description of core performance measures and indicators of patient safety used by select government and private hospitals in the Philippines
Diana R. Tamondong-Lachica ; Lynn Crisanta R. Panganiban ; Generoso D. Roberto ; Charissa Rosamond D. Calacday ; Agnes D. Mejia
Acta Medica Philippina 2024;58(1):15-24
Background:
In 2008, the Department of Health (DOH) issued Administrative Order 2008-0023 that called for an
“effective and efficient monitoring system that will link all patient safety initiatives”. However, there are still no explicit and harmonized targets to measure effectiveness and to provide benchmarks that assess whether previous efforts were helpful.
Objective:
The study aimed to describe the status of patient safety performance measures and indicators on the international patient safety goals (IPSGs) in select hospitals in the Philippines.
Methods:
Descriptive, cross-sectional design was used to investigate currently used performance measures and
indicators. Data collection included administration of a Hospital Patient Safety Indicators Questionnaire (HPSIQ) that summarized the currently used patient safety measures and indicators in the sampled Level 2 and level 3 hospitals and triangulation by review of documents such as hospital databases, protocols on reporting, and manuals for information gathering regarding patient safety. Performance measures were categorized using the Donabedian framework. Core indicators were identified through review of standards that cut across the six IPSGs and evaluation of overarching processes and concepts in patient safety.
Results:
Forty-one level 2 and 3 hospitals participated in the study. Most performance indicators were process
measures (52%), while structure (31%) and outcome measures (17%) accounted for the rest. There is an obvious
lack of structural requirements for patient safety in the hospitals included in this study. Less than half the hospitals surveyed implement risk assessment and management consistently. Reporting of events, near- misses, and patient safety data are widely varied among hospitals. Data utilization for quality improvement is not fully established in many of the hospitals. Patient engagement is not integrated in service delivery and performance measurement but is crucial in promoting patient safety.
Conclusion
Mechanisms to improve hospitals’ capacity to monitor, anticipate, and reduce risk of patient harm during the provision of healthcare should be provided. Having a unified set of definitions and protocols for measurement will facilitate reliable monitoring and improvement. Leadership and governance, both internal (e.g., hospital administrators) and external (e.g., DOH) that recognize a data-driven approach to policymaking and improvement of service delivery are crucial in promoting patient safety
Patient Safety
;
Outcome and Process Assessment, Health Care
2.Patient experience in the implementation of enhanced recovery after surgery strategy after radical gastric cancer surgery.
Shi Qi WANG ; Bo LIAN ; Man GUO ; Wei HUANG ; Qin LI ; Min WANG ; Ju LU ; Ying LIU ; Gang JI ; Qing Chuan ZHAO
Chinese Journal of Gastrointestinal Surgery 2022;25(7):582-589
Objective: To investigate the experience of patients in the implementation of enhanced recovery after surgery (ERAS) strategy after radical gastrectomy and the factors affecting the treatment experience. Methods: A prospective cohort study was carried out. Patients who were diagnosed with gastric cancer by pathology and underwent radical gastrectomy at the Xijing Digestive Disease Hospital from December 2019 to December 2020 were consecutively enrolled. Those who received emergency surgery, residual gastric cancer surgery, preoperative neoadjuvant chemotherapy, non-curative tumor resection, intraperitoneal metastasis, or other malignant tumors were excluded. Patients' expectation and experience during implementation were investigated by questionnaires. The questionnaire included three main parts: patients' expectation for ERAS, patients' experience during the ERAS implementation, and patients' outcomes within 30 days after discharge. The items on the expectation and experience were ranked from 0 to 10 by patients, which indicated to be unsatisfied/unimportant and satisfied/important respectively. According to their attitudes towards the ERAS strategy, patients were divided into the support group and the reject group. Patients' expectation and experience of hospital stay, and the clinical outcomes within 30 days after discharge were compared between the two groups. Categorical data were reported as number with percentage and the quantitative data were reported as mean with standard deviation, or where appropriate, as the median with interquartile range (Q1, Q3). Categorical data were compared using the Chi-squared test or Fisher's exact test, where appropriate. For continuous data, Student's t test or Mann-Whitney U test were used. Complication was classified according to Clavien-Dindo classification. Results: Of the included 112 patients (88 males and 24 females), aged (57.8±10.0) years, 35 patients (31.3%) were in the support group and 77 (68.7%) in the reject group. Anxiety was detected in 56.2% (63/112) of the patients with score >8. The admission education during the ERAS implementation improved the patients' cognitions of the ERAS strategy [M(Q1, Q3) score: 8 (4, 10) vs. 2 (0, 5), Z=-7.130, P<0.001]. The expected hospital stay of patients was longer than the actual stay [7 (7, 10) days vs. 6 (6, 7) days, Z=-4.800, P<0.001]. During the ERAS implementation, patients had low score in early mobilization [3 (1, 6)] and early oral intake [5 (2.25, 8)]. Fifty-eight (51.8%) patients planned the ERAS implementation at home after discharge, while 32.1% (36/112) preferred to stay in hospital until they felt totally recovered. Compared with the reject group, the support group had shorter expected hospital stay [7 (6, 10) days vs. 10 (7, 15) days, Z=-2.607, P=0.009], and higher expected recovery-efficiency score [9 (8, 10) vs. 7(5, 9), Z=-3.078, P=0.002], lower expected less-pain score [8 (6, 10) vs. 6 (5, 9) days, Z=-1.996, P=0.046], expected faster recovery of physical strength score [8 (6, 10) vs. 6 (4, 9), Z=-2.200, P=0.028] and expected less drainage tube score [8 (8, 10) vs. 8 (5, 10), Z=-2.075, P=0.038]. Worrying about complications (49.1%) and self-recognition of not recovery (46.4%) were the major concerns when assessing the experience toward ERAS. During the follow-up, 105 patients received follow-up calls. There were 57.1% (60/105) of patients who experienced a variety of discomforts after discharge, including pain (28.6%), bloating (20.0%), nausea (12.4%), fatigue (7.6%), and fever (2.9%). Within 30 days after discharge, 6.7% (7/105) of patients developed Clavien-Dindo level I and II operation-associated complications, including poor wound healing, intestinal obstruction, intraperitoneal bleeding, and wound infection, all of which were cured by conservative treatment. There were no complications of level III or above in the whole group after surgery. Compared with the support group, more patients in the reject group reported that they had not yet achieved self-expected recovery when discharged [57.1% (44/77) vs. 22.9% (8/35), χ2=11.372, P<0.001], and expected to return to their daily lives [39.0% (30/77) vs. 8.6% (3/35), χ2=10.693, P<0.001], with statistically significant differences (all P<0.05). Only 52.4% (55/105) of patients returned home to continue rehabilitation, and the remaining patients chose to go to other hospitals to continue their hospitalization after discharge, with a median length of stay of 7 (7, 9) days. Compared with the reject group, the support group had a higher proportion of home rehabilitation [59.7% (12/33) vs. 36.4% (43/72), χ2=4.950, P=0.026], and shorter time of self-perceived postoperative full recovery [14 (10, 20) days vs. 15 (14, 20) days, Z=2.100, P=0.036], with statistically significant differences (all P<0.05). Conclusions: Although ERAS has promoted postoperative rehabilitation while ensuring surgical safety, it has not been unanimously recognized by patients. Adequate rehabilitation education, good analgesia, good physical recovery, and early removal of drainage tubes may improve the patient's experience of ERAS.
Enhanced Recovery After Surgery
;
Female
;
Gastrectomy
;
Humans
;
Length of Stay
;
Male
;
Pain
;
Patient Outcome Assessment
;
Postoperative Complications/surgery*
;
Prospective Studies
;
Retrospective Studies
;
Stomach Neoplasms/surgery*
;
Treatment Outcome
3.Impact of health literacy on patient experience of outpatients in China and its mechanism.
Xiao Qi WANG ; Mei Jun CHEN ; Qing Ping YUN ; Si Wei SUN ; Xi Kai WANG ; Yu Hui SHI ; Ying JI ; Zhong Jun GUAN ; Chun CHANG
Journal of Peking University(Health Sciences) 2021;53(3):560-565
OBJECTIVE:
To understand the relationship between health literacy and patient experience of outpatients in China, and to explore its mechanism.
METHODS:
The conceptual framework was developed based on Andersen's behavioral model of health services use and health literacy skills framework. An online cross-sectional survey was conducted with snowball sampling method, while the health literacy was measured by self-designed patient health literacy scale, and the patient experience was measured by the Chinese patient experience questionnaire for ambulatory care developed by Peking Union Medical College. And a structural equation model was built to explore the relationship between them and test the mechanism of health literacy influencing patient experience.
RESULTS:
A total of 2 773 subjects were investigated. The average score of health literacy was (90.72±12.90) points, accounting for 78.89% of the full score, and the dimension of seeking social support had the lowest score. The average score of overall rating of patient experience was (3.71±0.74) points, and the scores of each dimension of patient experience were between 3.56 and 3.80. The model fit indices of structural equation model for overall rating of patient experience among the outpatients were χ2/df=9.29 (χ2=4 107.27, df=442), root mean square error of approximation (RMSEA)=0.055 (< 0.06), comparative fit index (CFI)=0.926 (>0.90), Tucker-Lewis index (TLI)=0.918 (>0.90), standardized root mean square residual (SRMR)=0.061 (< 0.08), the model was acceptable. The variance in patient experience explained by the model was 0.108. The structural equation model analysis results showed that the overall rating of outpatient experience was directly affected by health literacy (β=0.263, P < 0.001), also indirectly affected by health literacy (β=0.012, P < 0.001). In other words, the overall rating increased by 0.275 units for each standard deviation increase of health literacy. Self-evaluated health status mediated the relationship between health literacy and the overall rating of outpatient experience. In terms of diffe-rent dimensions of patient experience, the standardized path coefficient of the total effect of health literacy on patient experience was as follows: Information guidance 0.337, humanistic care 0.319, communication with doctors 0.294, service efficiency 0.240, and hospital environment 0.173.
CONCLUSION
The patients with higher level of health literacy were more likely to have a better outpatient experience in China, and the information guidance experience and humanistic care experience were most affected by health literacy. And the communication and information utilization ability had the greatest influence on patient experience.
China
;
Cross-Sectional Studies
;
Health Literacy
;
Humans
;
Outpatients
;
Patient Outcome Assessment
;
Surveys and Questionnaires
4.Laparoscopic surgery in a patient with atypical presentation of COVID-19: salient points to reduce the perils of surgery.
Shen Leong OH ; Clement Luck Khng CHIA ; Yanlin Rachel CHEN ; Tiong Thye Jerry GOO ; Anil Dinkar RAO ; Kok Yang TAN ; Marc Weijie ONG
Singapore medical journal 2020;61(8):443-444
Aged
;
Cholecystectomy, Laparoscopic
;
methods
;
Cholelithiasis
;
complications
;
diagnosis
;
surgery
;
Clinical Laboratory Techniques
;
Coronavirus Infections
;
complications
;
diagnosis
;
Elective Surgical Procedures
;
methods
;
Follow-Up Studies
;
Humans
;
Infection Control
;
methods
;
Male
;
Pandemics
;
Patient Safety
;
Pneumonia, Viral
;
complications
;
diagnosis
;
Postoperative Care
;
methods
;
Risk Assessment
;
Singapore
;
Treatment Outcome
5.Trauma and orthopaedics in the COVID-19 pandemic: breaking every wave.
Keng Jin Darren TAY ; Yee Han Dave LEE
Singapore medical journal 2020;61(8):396-398
Coronavirus Infections
;
epidemiology
;
prevention & control
;
Elective Surgical Procedures
;
statistics & numerical data
;
Female
;
Humans
;
Infection Control
;
methods
;
Infectious Disease Transmission, Patient-to-Professional
;
prevention & control
;
Male
;
Occupational Health
;
statistics & numerical data
;
Orthopedic Procedures
;
methods
;
statistics & numerical data
;
Outcome Assessment, Health Care
;
Pandemics
;
prevention & control
;
statistics & numerical data
;
Patient Safety
;
statistics & numerical data
;
Pneumonia, Viral
;
epidemiology
;
prevention & control
;
Risk Assessment
;
Safety Management
;
Singapore
;
Wounds and Injuries
;
diagnosis
;
epidemiology
;
surgery
6.Pilot study on a rewarming rate of 0.15°C/hr versus 0.25°C/hr and outcomes in post cardiac arrest patients
Eunhye CHO ; Sung Eun LEE ; Eunjung PARK ; Hyuk Hoon KIM ; Ji Sook LEE ; Sangchun CHOI ; Young Gi MIN ; Minjung Kathy CHAE
Clinical and Experimental Emergency Medicine 2019;6(1):25-30
OBJECTIVE: Cerebral hemodynamic and metabolic changes may occur during the rewarming phase of targeted temperature management in post cardiac arrest patients. Yet, studies on different rewarming rates and patient outcomes are limited. This study aimed to investigate post cardiac arrest patients who were rewarmed with different rewarming rates after 24 hours of hypothermia and the association of these rates to the neurologic outcomes.METHODS: This study retrospectively investigated post cardiac arrest patients treated with targeted temperature management and rewarmed with rewarming rates of 0.15°C/hr and 0.25°C/hr. The association of the rewarming rate with poor neurologic outcomes (cerebral performance category score, 3 to 5) was investigated.RESULTS: A total of 71 patients were analyzed (0.15°C/hr, n=36; 0.25°C/hr, n=35). In the comparison between 0.15°C/hr and 0.25°C/hr, the poor neurologic outcome did not significantly differ (24 [66.7%] vs. 25 [71.4%], respectively; P=0.66). In the multivariate analysis, the rewarming rate of 0.15°C/hr was not associated with the 1-month neurologic outcome improvement (odds ratio, 0.54; 95% confidence interval, 0.16 to 1.69; P=0.28).CONCLUSION: The rewarming rates of 0.15°C/hr and 0.25°C/hr were not associated with the neurologic outcome difference in post cardiac arrest patients.
Critical Care Outcomes
;
Heart Arrest
;
Hemodynamics
;
Humans
;
Hypothermia
;
Multivariate Analysis
;
Pilot Projects
;
Retrospective Studies
;
Rewarming
7.Initial absence of N20 waveforms from median nerve somatosensory evoked potentials in a patient with cardiac arrest and good outcomes
Miguel E HABEYCH ; Pouria MOSHAYEDI ; Jon C RITTENBERGER ; Scott R GUNN
Clinical and Experimental Emergency Medicine 2019;6(2):177-182
A 34-year-old male was brought to the hospital with a chest gunshot wound. Pulseless upon arrival, blood pressure was absent for 10 minutes. A thoracotomy resulted in return of spontaneous circulation. On hospital day 5, with brainstem reflexes present, he was unresponsive to call or pain, exhibited generalized hyperreflexia and bilateral Babinskys. Median nerve somatosensory evoked potentials (mSSEPs) and brainstem auditory evoked potentials were obtained. International Federation of Clinical Neurophysiology recommendations for mSSEPs and brainstem auditory evoked potentials were followed. Despite absence of the N20 responses from cortical mSSEPs no withdrawal from care was agreed upon. After awaking on day 7, mSSEPs were repeated and present. The patient survived and was discharged with minor deficits. Bilateral absence of N20 responses from mSSEPs performed beyond 48 hours after resuscitation from cardiac arrest is highly associated with bad neurological outcomes. However, variation due to hypothermia, noisy signals, medications, and brain hypo-perfusion must be taken into account.
Adult
;
Blood Pressure
;
Brain
;
Brain Stem
;
Critical Care Outcomes
;
Evoked Potentials, Auditory, Brain Stem
;
Evoked Potentials, Somatosensory
;
Heart Arrest
;
Humans
;
Hypothermia
;
Male
;
Median Nerve
;
Nervous System Diseases
;
Neurophysiology
;
Prognosis
;
Reflex
;
Reflex, Abnormal
;
Resuscitation
;
Thoracotomy
;
Thorax
;
Wounds, Gunshot
8.Large observational study on risks predicting emergency department return visits and associated disposition deviations
Charles HUGGINS ; Richard D ROBINSON ; Heidi KNOWLES ; Jennalee CIZENSKI ; Rosalia MBUGUA ; Jessica LAUREANO-PHILLIPS ; Chet D SCHRADER ; Nestor R ZENAROSA ; Hao WANG
Clinical and Experimental Emergency Medicine 2019;6(2):144-151
OBJECTIVE: A common emergency department (ED) patient care outcome metric is 72-hour ED return visits (EDRVs). Risks predictive of EDRV vary in different studies. However, risk differences associated with related versus unrelated EDRV and subsequent EDRV disposition deviations (EDRVDD) are rarely addressed. We aim to compare the potential risk patterns predictive of related and unrelated EDRV and further determine those potential risks predictive of EDRVDD.METHODS: We conducted a large retrospective observational study from September 1, 2015 through June 30, 2016. ED Patient demographic characteristics and clinical metrics were compared among patients of 1) related; 2) unrelated; and 3) no EDRVs. EDRVDD was defined as obvious disposition differences between initial ED visit and return visits. A multivariate multinomial logistic regression was performed to determine the independent risks predictive of EDRV and EDRVDD after adjusting for all confounders.RESULTS: A total of 63,990 patients were enrolled; 4.65% were considered related EDRV, and 1.80% were unrelated. The top risks predictive of EDRV were homeless, patient left without being seen, eloped, or left against medical advice. The top risks predictive of EDRVDD were geriatric and whether patients had primary care physicians regardless as to whether patient returns were related or unrelated to their initial ED visits.CONCLUSION: Over 6% of patients experienced ED return visits within 72 hours. Though risks predicting such revisits were multifactorial, similar risks were identified not only for ED return visits, but also for return ED visit disposition deviations.
Emergencies
;
Emergency Service, Hospital
;
Humans
;
Logistic Models
;
Observational Study
;
Patient Care
;
Patient Outcome Assessment
;
Physicians, Primary Care
;
Retrospective Studies
9.Trends in demographics and outcome of patients presenting with traumatic brain injury
Rachel KADAR ; Daniel ROCHFORD ; Ellen OMI ; Yalaunda THOMAS ; Kunal PATEL ; Erik KULSTAD
Clinical and Experimental Emergency Medicine 2019;6(2):113-118
OBJECTIVE: To analyze the trends in demographics and outcomes of patients presenting with traumatic brain injury by performing a retrospective database review of the Illinois Department of Public Health (IDPH) Trauma Registry.METHODS: We utilized the IDPH Trauma Registry to retrieve data on patients treated for traumatic brain injuries at our large, tertiary care hospital from 2004 to 2012, inclusive. From this data, logistic regression models were used to analyze and compare basic demographics such as age, sex, and clinical outcome.RESULTS: Three thousand and thirty-nine patients were analyzed with a mean age of 43 (standard deviation, 24) and a median age of 41 (interquartile range, 23 to 60). Over the study period, patients’ age increased steadily from 32 to 49 years. The percentage of female patients increased, from 16.4% to 27.5% over the last 4 years. Overall mortality was greater for males than females (22.1% vs. 17.3%; odds ratio [OR], 1.36; 95% confidence interval [CI], 1.10 to 1.68). Mortality decreased over the period (OR, 0.88; 95% CI, 0.85 to 0.91), with a greater decrease in females (OR, 0.84; 95% CI, 0.78 to 0.90) than in males (OR, 0.90; 95% CI, 0.86 to 0.94).CONCLUSION: Although the age of patients presenting with traumatic brain injury is increasing substantially, the data suggests that overall mortality appears to be decreasing, and this decrease appears to be greater in females than in males. These changes in trends found in the IDPH Trauma Registry supports the importance for further analysis of other reliable public datasets to identify areas of future study.
Brain Injuries
;
Dataset
;
Demography
;
Emergency Service, Hospital
;
Female
;
Humans
;
Illinois
;
Logistic Models
;
Male
;
Mortality
;
Odds Ratio
;
Patient Outcome Assessment
;
Public Health
;
Retrospective Studies
;
Tertiary Healthcare
10.A Systematic Review of Outcomes Research in the Hospital Pharmacists' Interventions in South Korea
Korean Journal of Clinical Pharmacy 2019;29(3):193-201
BACKGROUND AND OBJECTIVE: Since the introduction of hospital pharmacy residency programs in 1983, hospital pharmacists in South Korea have been expected to expand their roles. However, their services and the outcomes have not been fully understood. In this study, we conducted a systematic review of Korean hospital pharmacist-provided interventions with regard to intervention type, intervention consequences, and target patient groups. METHODS: A literature search of the following databases was performed: Embase, PubMed, Medline, KoreaMed, RISS, KMbase, KISS, NDSL, and KISTI. The search words were “hospital pharmacist”, “clinical pharmacist”, and “Korea”. Articles reporting clinical or economic outcome measures that resulted from hospital pharmacist interventions were considered. Numeric measures for the acceptance rate of pharmacist recommendations were subjected to meta-analysis. RESULTS: Of the 1,683 articles searched, 44 met the inclusion selection criteria. Most articles were published after 2000 (81.8%) and focused on clinical outcomes. Economic outcomes had been published since 2011. The interventions were classified as patient education, multidisciplinary team work, medication assessment, and guideline development. The outcome measures were physicians’ prescription changes, clinical outcomes, patient adherence, economic outcomes, and quality of life. The acceptance rate was 80.5% (p < 0.005). CONCLUSION: Studies on pharmacist interventions have increased and showed increased patient health benefits and reduced medical costs at Korean hospital sites. Because pharmacists' professional competency would be recognized if the economic outcomes of their work were confirmed and justified, studies on their clinical performance should also include their economic impact.
Humans
;
Insurance Benefits
;
Korea
;
Outcome Assessment (Health Care)
;
Patient Compliance
;
Patient Education as Topic
;
Patient Selection
;
Pharmacists
;
Pharmacy Residencies
;
Prescriptions
;
Quality of Life


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