Introduction: This study aimed to identify the characteristics of home healthcare activities in Kyoto by administering a questionnaire survey to community pharmacists.Methods: We mailed participation request letters to 411 pharmacies belonging to the Kyoto Pharmaceutical Association that performed home healthcare. The importance level, implementation level, and customer satisfaction (CS) of participating pharmacies were analyzed.Results: Of the 30 items in home healthcare services provided by pharmacists, the following were considered highly important but less frequently implemented, with no correlation: item 4) dispensing medications using the suspension method according to the patient's condition, item 5) dispensing narcotics, item 6) assisting with the administration of enteral and nasal medications, item 26) cooperating and sharing information with dentists or dental hygienists, and item 30) participating in discharge conferences. These items were identified as primary areas needing improvement in the CS analysis.Conclusion: In home healthcare, tasks performed by community pharmacists focused on the explanation and management of medicines; however, they did not often carry out interpersonal tasks such as interprofessional work and confirmation of medical conditions and side effects.

Introduction: We conducted a nationwide questionnaire survey for care managers (CMs) regarding their awareness about the role of pharmacists in home medical care, and objectively analyzed the obtained data using text mining.Methods: Survey targets were CMs belonging to the Japan Care Manager Association (JCMA). A letter of request was mailed to the 47 prefectural branches of the JCMA. Only members of the JCMA who agreed to participate in this survey responded.Results: Responses were received from 206 CMs, 25% of whom had experience as medical professionals and 75% whom had experience as nursing care welfare staff. 90% of the 206 CMs replied "They are necessary" to the question "Are pharmacists necessary for home medical care?". Using text mining to identify the reason for answering "They are necessary", the characteristic keywords from the CMs with experience as medical professionals were "instruction" and "internal use". On the other hand, the characteristic keyword from the CMs with experience as nursing care welfare staff was "consultation".Conclusion: The CMs with experience as medical professionals expected the pharmacists "to demonstrate their expertise to patients, families, and other professionals". On the other hand, the CMs with experience as nursing care welfare staff expected the pharmacists "to provide consultation on information about medications and side effects".