1.Videoconferencing Applications for Training Professionals on Nonverbal Communication in Online Clinical Consultations
Rasmus KYYHKYNEN ; Laura-Maria PELTONEN ; Jouni SMED
Healthcare Informatics Research 2023;29(4):394-399
Objectives:
The use of videoconferencing technologies for clinician-patient online consultations has become increasingly popular. Training on online communication competence through a videoconferencing application that integrates nonverbal communication detection with feedback is one way to prepare future clinicians to conduct effective online consultations. This case report describes and evaluates two such applications designed for healthcare professionals and students in healthcare-related fields.
Methods:
We conducted a literature review using five databases, including the Web of Science, Scopus, PubMed, ACM, IEEE, and CINAHL in the spring of 2022.
Results:
We identified seven studies on two applications, ReflectLive and EQClinic. These studies were conducted by two research groups from the USA and Australia and were published between 2016 and 2020. Both detected nonverbal communication from video and audio and provided computer-generated feedback on users’ nonverbal communication. The studies evaluated usability, effectiveness in learning communication skills, and changes in the users’ awareness of their nonverbal communication. The developed applications were deemed feasible. However, the feedback given by the applications needs improvement to be more beneficial to the user. The applications were primarily evaluated with medical students, with limited or no attention given to questions regarding ethics, information security, privacy, sustainability, and costs.
Conclusions
Current research on videoconferencing systems for training online consultation skills is very limited. Future research is needed to develop more user-centered solutions, focusing on a multidisciplinary group of students and professionals, and to explore the implications of these technologies from a broader perspective, including ethics, information security, privacy, sustainability, and costs.
2.Technological Challenges and Solutions in Emergency Remote Teaching for Nursing: An International Cross-Sectional Survey
Eunjoo JEON ; Laura-Maria PELTONEN ; Lorraine J. BLOCK ; Charlene RONQUILLO ; Jude L. TAYABEN ; Raji NIBBER ; Lisiane PRUINELLI ; Erika Lozada PEREZMITRE ; Janine SOMMER ; Maxim TOPAZ ; Gabrielle Jacklin ELER ; Henrique Yoshikazu SHISHIDO ; Shanti WARDANINGSIH ; Sutantri SUTANTRI ; Samira ALI ; Dari ALHUWAIL ; Alaa ABD-ALRAZAQ ; Laila AKHU-ZAHEYA ; Ying-Li LEE ; Shao-Hui SHU ; Jisan LEE
Healthcare Informatics Research 2024;30(1):49-59
Objectives:
With the sudden global shift to online learning modalities, this study aimed to understand the unique challenges and experiences of emergency remote teaching (ERT) in nursing education.
Methods:
We conducted a comprehensive online international cross-sectional survey to capture the current state and firsthand experiences of ERT in the nursing discipline. Our analytical methods included a combination of traditional statistical analysis, advanced natural language processing techniques, latent Dirichlet allocation using Python, and a thorough qualitative assessment of feedback from open-ended questions.
Results:
We received responses from 328 nursing educators from 18 different countries. The data revealed generally positive satisfaction levels, strong technological self-efficacy, and significant support from their institutions. Notably, the characteristics of professors, such as age (p = 0.02) and position (p = 0.03), influenced satisfaction levels. The ERT experience varied significantly by country, as evidenced by satisfaction (p = 0.05), delivery (p = 0.001), teacher-student interaction (p = 0.04), and willingness to use ERT in the future (p = 0.04). However, concerns were raised about the depth of content, the transition to online delivery, teacher-student interaction, and the technology gap.
Conclusions
Our findings can help advance nursing education. Nevertheless, collaborative efforts from all stakeholders are essential to address current challenges, achieve digital equity, and develop a standardized curriculum for nursing education.