: This research focuses on the experiences of social workers who assist socially isolated households to prevent solitary deaths. The study aims to understand their support-related experiences, examining both the perceptions and practices of these workers. It highlights the importance of tailored support for isolated households, especially considering the unique challenges faced by middle-aged individuals in this demographic. Methods : The study employed purposive sampling to recruit social workers in Seoul who are actively engaged in supporting socially isolated households. Semi-structured interviews were conducted to gather in-depth insights into their experiences. The research methodology was rooted in qualitative analysis, specifically using Giorgi’s method. Results : Analysis of the interview data led to the identification of 12 sub-components and 5 upper components: “implementation of support for socially isolated households different from previous experience,” “feeling helpless in the face of inevitability,” “sympathy and communication with the heart,” “discovering challenges and opportunities in the field,” and “slowly, waiting for change.” These findings underscored the complexities and emotional challenges faced by social workers. Conclusion : The study highlights a significant gap in resources and manpower for supporting isolated households. It suggests the need for long-term, specially designed support systems, emphasizing improvements to better aid socially isolated individuals and the social workers who support them.