A pilot cross-sectional study was conducted in order to identify the need and the use of HIV/AIDS counselling services and real situation at the counselling facilities in Hanoi. Data was obtained using a self-administered questionnaire to 8 groups of people with risk behaviors related to HIV/AIDS. These groups also took part in group discussions. Structured in-deep interviews with counsellors and observation at counselling facilities were also conducted. The need for using HIV/AIDS counselling services was low (45.7%). Only 41.6% of person who have need for counselling had used service. People living with HIV/AIDS and their families were the two main groups using these services. The reason for low utilisation was users' poor perception of HIV/AIDS infection risks. Problems from the providersm as inappropriate organisation and investment, also contributed to limit the services. The main findings suggest that increase of the perception on HIV/AIDS risk for individuals and communities is needed. In order to increase the utilisation of community services, it should be reorganised. At the same time, the counselling activities should be socialised and considered as the key task of the whole society and community, not only that of the health sector.
HIV, Acquired Immunodeficiency Syndrome, Health Planning Guidelines