1.Effect of feedback closed-loop management system on patient satisfaction
Jianshu LIANG ; Huijuan DIAN ; Ran ZHANG
Chinese Journal of Practical Nursing 2017;33(5):388-391
Objective To apply the feedback closed-loop management systemin the telephone follow-up service for discharged patients to increase patient satisfaction and improve the quality of nursing. Methods From January 2015,telephone return visit to discharged patients were analyzed, a summary of dissatisfaction events, analyze the causes every month. Then,the improvement measures for nursing quality were put forward and the effects were evaluated to form a closed-loop management system. Results After the application of feedback closed-loop management system,there was a significant difference in patients' satisfaction with nursing service between the first half (with the incidence of 91.77%,3657/3985) and the second half (with the incidence of 95.76%,3610/3770) of 2015 (χ2=52.22, P < 0.01). Of the 9 items of dissatisfaction recorded in the questionnaire, significant difference was observed in 8 items, as service attitude, hospitalizing education, personal care, question answering, nurse's operation, health education, respect, clean environment and the discharge instructions. The incidence of each item was 2.11%(84/3985), 0.23%(9/3985), 0.35%(14/3985), 0.33%(13/3985), 0.30%(12/3985), 2.99%(119/3985), 0.33%(13/3985), 0.58%(23/3985), 2.58%(103/3985) in the first half of 2015 respectively, compared to 1.09%(41/3770), 0.05%(2/3770), 0.05%(2/3770), 0.08%(3/3770), 0.21%(8/3770), 0.64%(24/3770), 0.85%(32/3770), 0.21%(8/3770), 1.25%(47/3770) in the second half of 2015 respectively (χ2=4.084-59.088,P<0.01 or 0.05). However, no significant difference was observed in the nurse operational between the first half (0.30%) and the second half (0.21%) in 2015 (χ2=0.596, P>0.05). Conclusions Feedback closed-loop management systemic a scientific management theory. It can increase patient satisfaction with nursing service,improve the quality of nursing,and make quality management more scientific and effective .
2.Sesquiterpenoids from Solanum lyratum.
Xi-Dian YUE ; Xi-Dian YUE ; Fang YAO ; Lei ZHANG ; Gui-Sheng LI ; Sheng-Jun DAI
China Journal of Chinese Materia Medica 2014;39(3):453-456
Ten compounds were isolated and purified by column chromatography over silica gel, preparative TLC, and Sephadex LH-20 from the whole plant of Solanum lyratum. The structures were elucidated on the basis of physico-chemical properties and spectral data as 1beta-hydroxy-1 ,2-dihydro-alpha-santonin (1) , boscialin (2) , blumenol C (3), 3beta-hydroxy-5alpha, 6alpha-epoxy-7-megastigmen-9-one(4), dehydrovomifoliol(5) , blumenol A(6), (1'S,2R,5S, 10R) -2-(1', 2'-dihydroxy-l1'-methylethyl) -6,10-dimethylspiro[4,5] dec-6-en-8-one(7) , (1'R,2R,5S,10R)-2-( 1',2'-dihydroxy-l '-methylethyl) -6,1 l0-dimethylspiro[4,5]dec-6-en-8-one( 8) , 2-(1',2'-dihydroxy-1 '-methylethyl) -6,1 0-dimethyl-9-hydroxyspiro [4,5] dec-6-en-8-one (9) , and grasshopper ketone (10). Compounds 1-10 were isolated from this plant for the first time.
Drugs, Chinese Herbal
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chemistry
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Solanum
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chemistry
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Terpenes
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analysis
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isolation & purification
3.A general evaluation indexing system for hospital administrators
Wu DAN ; Zhou DIAN ; Zhang QIN ; Zhang BO
Chinese Journal of Hospital Administration 2011;27(6):423-426
A general evaluation indexing system is constructed based on hospital specifics, in HR evaluation theory, on job orientation, HR competence, and by means of expert consultation and level of analysis. Four tier-1 indexes were earmarked as knowledge, basic competence, management capability, and research capability; 32 tier-2 indexes include education background, foreign language command, computer capability, legal knowledge, and professional knowledge, each having different weight. This indexing system enables hospitals to screen their management staff objectively, reliably and efficiently. Moreover, it serves as a reference not only for their recruitment, training, screening and promotion, but also for their personal development.
5.Cognition and attitude analysis of medical workers toward public hospitals reform in Anhui
Qin ZHANG ; Bo ZHANG ; Wen BAO ; Dan WU ; Dian ZHOU
Chinese Journal of Hospital Administration 2011;27(8):561-566
A total of 1140 medical workers from 8 public hospitals of secondary and tertiary levels in Anhui were surveyed with questionnaire. Their knowledge of the reform, acknowledgement of key points of the reform, desire of participating in the reform and other factors that may influence the reform were investigated as categorized by their hospital, position, title and age. This study comes up with such recommendations as reinforcing communications on public hospital reform, reforming the compensation mechanism to clarify government responsibilities, probing into a better model for multi-institution practice of certified physicians, and encouraging private capital to participate in medical service while ensuring its non-profit nature, and improving the performance appraisal mechanism to ensure incentives of medical workers. These recommendations aim to enable the health administrators in their decision making.
6.Application of transesophageal echocardiography on minimally invasive surgical closure of atrial and ventricular septal defects
Hong TANG ; Wenjuan BAI ; Qi AN ; Ke DIAN ; Eryong ZHANG
Chinese Journal of Ultrasonography 2008;17(7):557-559
Objective To evaluate the clinical value of transesophageal echocardiography (TEE) on minimally invasive surgical closure of heart septal defects. Methods Thirty-four patients with atrial septal defect (ASD) and 38 patients with ventricular septal defect(VSD) were selected by transthoracic echocardiography (TTE) prepared for minimally invasive surgical closure. TEE was performed to choose appropriate occluder and guide occluder release during the procedure. The immediate closure effect also evaluated by using TEE. A week follow-up was done by using TTE. Results Successful occlusion was in 32 patients with ASD and 29 patients with VSD. On 1 week follow-up,neither displacement for the occluders nor residual shunt except minimal residual shunt in 3 patients. The ventrieular remodeling was improved, the valvular regurgitation and pulmonary arterial pressure decreased. Conclusions TEE is important in minimally invasive surgical closure of atrial, ventricular septal defects, especially in choosing the candidate for the procedure and occluder, guiding occluder released and evaluating the procedure.
7.Effect of nanometer and micron silicon dioxide dusts on oxidation and anti-oxidation index in mice.
Su-hua WANG ; Mao-lin DU ; Dian-quan ZHANG
Chinese Journal of Industrial Hygiene and Occupational Diseases 2009;27(10):637-638
Animals
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Dust
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Male
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Malondialdehyde
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blood
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Mice
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Nanoparticles
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Oxidation-Reduction
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drug effects
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Particle Size
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Silicon Dioxide
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toxicity
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Superoxide Dismutase
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blood
8.Bloodletting at Touwei(ST 8) for 32 cases of premenstural headache.
Wei-feng ZHANG ; Guo-qiang LI ; Dian-hui YANG
Chinese Acupuncture & Moxibustion 2014;34(10):945-945
Acupuncture Points
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Acupuncture Therapy
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Adolescent
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Adult
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Bloodletting
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Female
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Headache
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therapy
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Humans
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Male
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Young Adult
9.Investigation on quality of Haematitum and Fluoritum pieces in venalicium and study on related problems of mineral drugs.
Dian-hua SHI ; Jun ZHANG ; Li-li SUN
China Journal of Chinese Materia Medica 2015;40(15):2979-2981
The main problems and solutions of mineral drugs in clinical use were studied based on the investigation on the quality of Haematitum and Fluoritum pieces in venalicium. The outward appearance and intrinsic quality of Haematitum and Fluoritum pieces in venalicium were studied by the requires which were in the first part of Chinese Pharmacopoeia published in 2010. The outward appearance and intrinsic quality of mineral drugs had large differences, the disqualification rate was 41.67% in 12 batches of Haematitum pieces and the disqualification rate was 53.85% in 13 batches of Fluoritum pieces. The crushing granularity of mineral drugs should be defined, the quality standards should be further improved. The drug adiministration ought to strengthen inspection and supervision in order to ensure the stability and reliability of the clinical efficacy.
Medicine, Chinese Traditional
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standards
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Minerals
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standards
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Quality Control
10.Expression of alpha-smooth muscle actin on experimental radiation nephropathy.
Dian-Ge LIU ; Bi-Cheng LIU ; Chun-Xia ZHANG
Chinese Journal of Pathology 2005;34(11):743-744
Actins
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metabolism
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Animals
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Creatinine
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blood
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Kidney
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pathology
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Kidney Diseases
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metabolism
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pathology
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Male
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Radiation Injuries, Experimental
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metabolism
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pathology
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Rats
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Rats, Wistar
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Vimentin
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metabolism