1.Analysis of Satisfaction and Service Effectiveness of Telemedicine from the Perspective of Medical Staff
Xiaobing SHI ; Xianying HE ; Baozhan CHEN ; Dongqing LIU ; Jie ZHAO
Journal of Medical Informatics 2024;45(1):39-44,58
Purpose/Significance To analyze the satisfaction,service effectiveness and willingness to participate in telemedicine services from the perspective of medical staff,and to identify the existing problems.Method/Process The research group conducts an e-lectronic questionnaire survey for medical institutions across the country,and collects a total of 1 524 valid questionnaires.Based on questionnaire survey data,logistic regression models are constructed to analyze the key factors that affect the evaluation and attitude of medical staff.Result/Conclusion The overall satisfaction and service effectiveness of medical staff to telemedicine services are at a high level,and their willingness to participate is strong.It is necessary to improve the telemedicine service system and promote the experience of medical staff by strengthening infrastructure construction,optimizing service process,and perfecting incentive mechanisms.
2.Establishment of evaluation index system for the effectiveness of cough and wheeze pharmaceutical care clinic among asthma patients
Juanjuan CHEN ; Song WANG ; Yanfang WANG ; Mingjie YAO ; Shuzhang DU ; Baozhan CHEN
China Pharmacy 2024;35(21):2684-2689
OBJECTIVE To construct an evaluation index system for the effectiveness of cough and wheeze pharmaceutical care clinic (CWPC) among asthma patients, and to provide assessment tools and a theoretical basis for improving the control level of asthma patients and standardizing pharmaceutical care. METHODS Literature analysis and semi-structured interviews were used to establish the evaluation index system for the effectiveness of CWPC among asthma patients. Delphi method was used to conduct two rounds of expert correspondence consultation, and the index weights were determined by the analytic hierarchy process. The reliability and validity of the constructed index system were analyzed by questionnaire. RESULTS Totally 29 experts from three disciplines of medicine, pharmacy and nursing were selected from the third-grade class A hospitals in Henan province. After two rounds of expert correspondence consultation, the effectiveness evaluation index system of CWPC asthma patients (including 9 sub- dimensions, such as lung function, symptoms; 35 measurement items, such as wheezing and respiratory rate) was finally determined from three core dimensions of structure level, function level and literacy management level, and the weight value of each dimension index was determined. The results of the reliability and validity analysis confirmed the scientific rationality of the index system. CONCLUSIONS The constructed CWPC effectiveness evaluation index system for asthma patients has a high degree of recognition, reliability and validity, and can be used as a measurement tool for the effectiveness evaluation of asthma patients.