2.Conception and strategy of building a digitized hospital customer service system
Chinese Journal of Hospital Administration 2012;28(5):364-367
Building a digitized and customer-oriented hospital customer service system is conducive to better service at the hospital.Such a system is an open customer service and management system,comprising digitized customer relation management and service platform,digital intelligent IVR customer service system,video interaction service system for hospital wards,IOT-based health management and service system,and 3G-based seamless pre-hospital and post-hospital green emergency rescue system,as well as other customer service systems including the outpatient auto-calling,self-service,information release,payment management,and IOT-based customer management system.By means of thorough customer analysis,automatic service trigger-off mechanism and considerate customer service,digitized hospital customer service system realized value of the hospital while providing the customers with valuable services.
3.Current status and advances in adjuvant therapy of operable breast cancer
China Oncology 1998;0(04):-
The widespread application of adjuvant therapy has shown clear benefits in the treatment of operable breast cancer. It is essential for the clinicians to select appropriate adjuvant regimens for this heterogeneous group of patients. Recent data from clinical trials evaluating the utility of adjuvant therapy were reviewed.
4.Clinical Research of Sexual Hormone Level of Vascular Dementia
Xiaodong SHEN ; Shuanghong SHEN
Chinese Journal of Information on Traditional Chinese Medicine 2006;0(09):-
Objectives To investigate the relations between serum E2,T level and vascular dementia (VD) and therapy effect of Chinese medicine.Methods Seventy patients were selected and randomly divided into two groups:experimental group,which was treated with Chinese medicine and control group with western medicine.Results There was marked difference in E2 of female patient and E2,E2/T and T of male patient between experimental group and control group (P
5.COMBINED ASSAY OF SERUM TUMOR ENZYME MARKERS IN THE DIAGNOSIS OF HEPATOCELLULAR CARCINOMA
Journal of Chongqing Medical University 1986;0(04):-
FDP/FIP (88.8%), respectively; (3) The diagnostic positivity of combination assay was 80.0% in low or negative AFP producing HCC, while 95.7% in those with elevated AFP. Our data suggested that the combination assay of serum tumor enzyme markers was valuable in the diagnosis of HCC, especially in low or negative AFP HCC patients
9.Extending the clinical application and improving the practical techniques of flow cytometry
Chinese Journal of Laboratory Medicine 2011;34(5):385-388
With the improvement of the multi-parameter and high throughput technology,FCM has expanded its clinical application from cellular phenotying to other areas,such as protein function analysis,fine needle aspiration,cerebrospinal fluid determination,circulating tumor cell detection as well as clinical microbiology.Currently,lack of standards for the sample processing,equipment adjustment and data analysis remains the main obstacle for routine application of FCM.Therefore,it is recommended to establish consensus standard operation procedures as well as shared FCM platform regionally to provide better service of FCM in clinical laboratory.
10.The study of breast milk thyroxine
International Journal of Pediatrics 2010;37(4):425-427
Breast milk is the best food for the newborn.The effect in the development and growth of the neonate is irreplaceable.There are many hormones in the breast milk,including insulin,leptin and thyroxine.The quantity of thyroxine is low and is related to the methods of the mensuration and the duration of the lactation.Breast milk thyroxine may mitigate the transient hypothyroxinaemia of preterm and delay the infants' hypothyroidism.