An evaluation of training results and efficacy for "hospital management" for some "hospital managers" to summery the experiences and find the training need for next time has shown that 208 participants trained, and a document with 373 pages and 121 pages of reference compiled. Some content of training was applied in the hospital management. There was urgent of needs of training, and training objective depended on the level of hospital.
Personnel Administration, Hospital ; Education

Humans ; Medical Staff ; Occupational Exposure ; Personnel, Hospital

We present a case of hypoxia which occurred during the onset of general anesthesia in a small hospital. It was found that one of the oxygen tank which formed the central pipeline gas supply had been erroneously replaced by a nitrogen tank. Lack of strict observance of Compressed Gas Supply Standards by the gas supplier and the hospital personnel allowed it. We also emphasize that the oxygen analyzer should be counted as an essential monitor in every anesthesia. Oxygen analyzer detects the supply of intraoperative hypoxic gas admixture promptly and effectively.
Anesthesia ; Anesthesia, General ; Anoxia* ; Humans ; Nitrogen* ; Oxygen* ; Personnel, Hospital

We present a case of hypoxia which occurred during the onset of general anesthesia in a small hospital. It was found that one of the oxygen tank which formed the central pipeline gas supply had been erroneously replaced by a nitrogen tank. Lack of strict observance of Compressed Gas Supply Standards by the gas supplier and the hospital personnel allowed it. We also emphasize that the oxygen analyzer should be counted as an essential monitor in every anesthesia. Oxygen analyzer detects the supply of intraoperative hypoxic gas admixture promptly and effectively.
Anesthesia ; Anesthesia, General ; Anoxia* ; Humans ; Nitrogen* ; Oxygen* ; Personnel, Hospital

OBJECTIVEImprove the electronic application appointment and scheduling methods in hospital to optimize patients appointment and improve utilization of hospital inspection equipment.

METHODAnalyze the workflow of existing electronic application and put forward the improvement scheme.

RESULTDeveloped a set of efficient appointment scheduling system, thus optimize the workflow of hospital exam.

CONCLUSIONThis system not only optimizes the patient's examination time, but also improves the utilization of hospital inspection equipment.

Burnout and psychological distress were reported at higher rates among hospital healthcare workers. Despite this, there is a paucity of research examining the associated risk factors among workers across specialties and occupations in Asia. This paper aimed to examine the risk factors associated with burnout and psychological distress among Malaysian hospital healthcare workers from diverse medical specialties and occupations. A total of 368 doctors, nurses, assistant medical officers and hospital attendants were recruited from major medical and surgery departments in an urban general hospital. The participants were self-administered a questionnaire consisting of demographic information, Maslach Burnout Inventory-Human Services Survey and Depression Anxiety and Stress Scale. In the fully adjusted multivariate analyses, doctors were about four to five times more likely to be emotionally exhausted (aOR [adjusted Odds Ratio], 4.826; 95% CI [Confidence Interval]: 1.492-15.604, p<0.01), depressed (aOR, 5.221; 95% CI: 1.995-13.661, p<0.01) and stressed (aOR, 3.990; 95% CI: 1.473-10.809, p<0.01). Paediatric workers demonstrated three to five times higher risks of depression (aOR, 3.105, 95% CI: 1.043-9.243, p<0.05), anxiety (aOR, 3.517, 95% CI: 1.194- 10.356, p<0.05) and stress (aOR, 5.404, 95% CI: .1.628-17.942, p<0.01). Emotional exhaustion (aOR, 1.046, 95% CI: .1.013-1.079, p<0.01) and depersonalization (aOR, 1.078, 95% CI: .1.015-1.145, p<0.05) led to higher risks of psychological distress, while stress predicted higher risks of burnout (aOR, 1.153, 95% CI: 1.062-1.251, p<0.01). There were occupational and departmental differences in susceptibility to burnout and psychological distress, requiring further investigation into the unique working environments and roles of hospital healthcare workers.
Burnout ; psychological distress ; healthcare worker ; healthcare personnel ; hospital ; Malaysia

Humans ; Hospital Rapid Response Team ; Attitude of Health Personnel ; Perception

Gachon Medical School developed an "Experience-based Sharing Program" as a component of its "Patients, Doctors and Society" course. The program was designed to familiarize preclinical students with the various roles which patients and hospital personnel take on in the hospital setting by directly experiencing these roles and performing the same daily routines that these personnel perform. The unit was organized as a 6-day program for 2nd and 3rd year students during the winter recess. Distinguishing features of the course are that it encouraged (1) the active participation of students in the daily hospital activities which various hospital personnel perform other than providing direct medical care within the hospital setting, (2) non-faculty hospital personnel to function as educational facilitators, (3) the development of medical students interpersonal skills with various groups of hospital staff and patients, and (4) students to engage in self-evaluation by requiring them to report on their experience. We conclude that the program is useful and essential in motivating students to understand the roles of their future coworkers in medical practice, in developing students interpersonal skills with the goal that they will be better doctors, and in encouraging paramedical personnel to be facilitators in educating medical students.
Allied Health Personnel ; Diagnostic Self Evaluation ; Humans ; Learning* ; Personnel, Hospital* ; Schools, Medical ; Students, Medical*

PURPOSE: To compare differences in overall satisfaction with emergency department (ED) services with the results obtained 10 years previously, in order to study effects of several component factors on patients' willingness to re-visit and to give recommendations. METHODS: This study was performed with questionnaires from 318 patients and proxies who were admitted to the emergency ward through the emergency medical center from February 19th, 2007 to March 18th, 2007. Evaluation of data was by frequency analysis, chi-square test, t-test, multiple regression analysis, and path analysis. RESULTS: During a one month study period, 244 patients and proxies (77% of those eligible) completed on-site questionnaires. Sociodemographic factors had no statistically significant influence on satisfaction with ED services. In multiple regression analysis to evaluate the correlation of various factors with satisfaction, the regression coefficients were 0.435(p<0.001) for reliability, 0.248(p<0.001) for accessibility, 0.179(p<0.001) for kindness, and 0.133 (p=0.004) for environmental respectively. In path analysis, the direct effect of overall satisfaction on patient willingness for re-visit was 0.582. The direct effect of overall satisfaction reliability on willingness to give recommendations were 0.594, and 0.250 respectively. CONCLUSION: In slight contrast to the study performed 10 years previously, the factors with the most correlation to overall satisfaction with ED services in this study were environment, kindness of hospital personnel, accessibility, and reliability of medical personnel. We confirmed that overall satisfaction is the most important factor influencing willingness for re-visit and willingness to recommend services, but found that the component factors vary as the point of survey or hospital conditions changes.
Emergencies* ; Emergency Medical Services ; Emergency Service, Hospital ; Humans ; Personal Satisfaction ; Personnel, Hospital ; Proxy ; Surveys and Questionnaires

BACKGROUND: To examine the influencing factors on patients' satisfaction in the emergency department(ED) far quality assurance. METHODS: Patients who visited to the ED were prospectively investigated from November 1 to December 31,1997. Authors developed questionnaire to investigate influencing factors on patients' satisfaction.4 Chi-square test and 115-REL 7.0 were applied far statistical analysis. RESULTS: Patients' satisfaction was significantly related to physical environment variables, accessibility variables, kindness of hospital personnel variables, and patient's trust for doctors variables. In path analysis, willingness for revisit was influenced by patients' satisfaction, accessibility, physical environment, patients' trust for doctors in order, and willingness for recommendation was influenced by accessibility, patients' satisfaction, and kindness of hospital personnel in order. CONCLUSIONS : The influencing factors on patients' satisfaction are physical environment, accessibility, kindness of hospital personnel, and patient's trust far doctors. Willingness far revisit and willingness far recommendation are influenced by patients' satisfaction. In spite of some limitations, the results of this study can be used as a baseline information for exploring the influencing factors on patients' satisfaction. Further comprehensive research efforts should be made on the study of patients' satisfaction in the ED.
Emergencies* ; Emergency Service, Hospital* ; Humans ; Personnel, Hospital ; Prospective Studies ; Surveys and Questionnaires