1.Knowledge, attitude and practice among healthcare staffsin the Emergency Department, Hospital Universiti Sains Malaysia towards Rape Victims In One Stop Crisis Centre (OSCC)
Keng Sheng Chew ; Noredelina M. Noor ; Ida Zarina Zaini
The Medical Journal of Malaysia 2015;70(3):162-168
SUMMARY
Introduction: Aimed at providing integrated multi-level crisis
intervention to women experiencing violence such as rape,
One Stop Crisis Centre (OSCC) in Malaysia is often located
in the emergency department. Hence, it is imperative that
emergency department healthcare providers possess
adequate knowledge and acceptable attitudes and practices
to ensure the smooth running of an efficient OSCC work
process.
Method: To study the knowledge, attitude and practice of
rape management in OSCC among four groups of healthcare
providers in the emergency department [i.e., the emergency
medicine doctors (EDs), the staff nurses (SNs), the medical
assistants (MAs) and the hospital attendants (HAs)], a selfadministered
questionnaire in the form of Likert scale was
conducted from January to October 2013. Correct or
favourable responses were scored appropriately.
Results: Out of the 159 participants invited, 110 responded
(69.2% response rate). As all data sets in the Knowledge,
Attitude and Practice sections are non-parametric, KruskalWallis
test was performed. Homogeneity of variance was
verified using non-parametric Levene test. In all three
sections, there are statistically significant differences in
scores obtained among the four groups of healthcare
providers with H(3) = 16.0, p<0.001 for Knowledge, H(3) =
27.1, p<0.001 for Attitude and H(3) = 15.8, p<0.001 for
Practice sections. Generally, the SNs obtained the highest
mean rank score in the knowledge and practice sections but
the EDs obtained the highest mean rank score in the attitude
section. Some of the responses implied that our healthcare
providers have the victim-blaming tendency that can
negatively impact the victims.
Conclusion: Healthcare providers must not only have
adequate knowledge but also the non-judgemental attitude
towards victims in OSCC.
Emergency Service, Hospital
;
Sex Offenses
;
Rape