3.ISO9000 and the quality management system in the digital hospital.
Yalan LIU ; Bin YAO ; Zigang ZHANG
Journal of Huazhong University of Science and Technology (Medical Sciences) 2002;22(2):89-99
ISO9000 quality management system (ISO9000QMS) emphasize on the customer-oriented, managers' leadership and all staff's joining, adopt the process method and system management, spread the taking facts as a basis to make decision and improve consistently, and establish win-win relation with the suppliers. So, the digital hospital can adopt the ISO9000QMS. In order to establish the ISO9000QMS, the digital hospital should: (1) Design integrally, including analyzing the operation procedure, clarifying the job duties, setting up the spreading team and setting the quality policy and objectives: (2) Learning the ISO9000 quality standards; (3) Drawing up the documents, including the quality manual, program files and operation guiding files; (4) Training according the documents; (5) Executing the quality standard, including the service quality auditing, quality record auditing and quality system auditing; (6) Improving continually. With the establishment of ISO900QMS, the digital hospital can appraise more accurately, analyze quality matters statistically and avoid the interference of artificial factors.
Hospital Administration
;
legislation & jurisprudence
;
standards
;
Hospitals, Public
;
legislation & jurisprudence
;
standards
;
Management Audit
;
standards
;
Quality Assurance, Health Care
;
organization & administration
;
Quality Control
;
Total Quality Management
;
methods
;
standards
4.ISO9000 and the quality management system in the digital hospital.
Yalan, LIU ; Bin, YAO ; Zigang, ZHANG
Journal of Huazhong University of Science and Technology (Medical Sciences) 2002;22(2):89-91, 99
ISO9000 quality management system (ISO9000QMS) emphasize on the customer-oriented, managers' leadership and all staff's joining, adopt the process method and system management, spread the taking facts as a basis to make decision and improve consistently, and establish win-win relation with the suppliers. So, the digital hospital can adopt the ISO9000QMS. In order to establish the ISO9000QMS, the digital hospital should: (1) Design integrally, including analyzing the operation procedure, clarifying the job duties, setting up the spreading team and setting the quality policy and objectives: (2) Learning the ISO9000 quality standards; (3) Drawing up the documents, including the quality manual, program files and operation guiding files; (4) Training according the documents; (5) Executing the quality standard, including the service quality auditing, quality record auditing and quality system auditing; (6) Improving continually. With the establishment of ISO900QMS, the digital hospital can appraise more accurately, analyze quality matters statistically and avoid the interference of artificial factors.
Hospital Administration/legislation & jurisprudence
;
Hospital Administration/*standards
;
Hospitals, Public/legislation & jurisprudence
;
Hospitals, Public/*standards
;
Management Audit/*standards
;
Quality Assurance, Health Care/*organization & administration
;
Quality Control
;
Total Quality Management/methods
;
Total Quality Management/*standards