1.Safety culture and safety attitudes of nurses in the National University Hospital
JENNIFFER T. PAGUIO ; EDMUND J. Y. PAJARILLO
Philippine Journal of Nursing 2016;86(1):10-16
Purpose:
Patient safety issues pose a great burden worldwide. However,
there is still inadequate data on the burden of Patient Safety issues in the
Philippines to specifically address institutional and national concerns
through directed programs, policies, and interventions. This current study
aims to describe the safety culture and attitudes of nurses of the National
University Hospital in Manila, Philippines.
Design:
This study used a non-experimental design that assessed the
safety culture and safety attitudes of nurses from the general units of the
National University Hospital (NUH) using two assessment tools: the Agency
for Healthcare Research and Quality Hospital Survey on Patient Safety
Culture (AHRQ-HSOPS) and the Safety Attitudes Questionnaire- Short
Form (SAQ). Ethical approval was granted from both the university and the
hospital ethics review boards.
Methods:
Stratified random sampling was used to ensure representation of
staff nurses and nurse administrators. A self-administered survey that
included the two tools was translated to Filipino and administered to 200
nurses. Percent of positive responses were obtained to describe the safety
culture and attitudes as prescribed by toolkits of AHRQ-HSOPS and SAQ.
Findings:
The overall survey response rate yielded 86.77%. Nurses from
the National University Hospital displayed both positive Safety Culture and
Safety Attitudes based on AHRQ-HSOPS and SAQ. Dimensions that
garnered the highest positive perceptions in Safety Culture were
Organizational Learning and Teamwork while the lowest were Hospital
Handoffs and Non-Punitive Response to Error. On the other hand,
dimensions on Safety Awareness that received the highest positive
perceptions were Teamwork and Safety Climate while the lowest was Stress
Recognition. Perceptions of nurses also varied significantly across ranks in
position titles and work settings.
Conclusions
There are identifiable dimensions that can be improved in
both Safety Culture and Safety Attitude that can have a positive impact on
nurses and potentially impact nurse-patient and hospital-sensitive outcomes
through hospital-wide improvement programs.
Patient Safety
;
Safety Management
;
Nurses
;
Working Conditions
;
Job Satisfaction
;
Philippines