Burnout and job satisfaction among healthcare providers at the Zamboanga City Medical Center
- Author:
Georgia Antonette C. Fermo
1
Author Information
- Publication Type:Journal Article
- MeSH: Burnout, Psychological; Job Satisfaction; Burnout, Professional
- From: The Filipino Family Physician 2021;59(2):296-302
- CountryPhilippines
- Language:English
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Abstract:
Introduction:Burnout and job satisfaction among healthcare providers have been subjects of interest for the past decades due to its impact on a person’s well-being and the possible consequence of compromising patient care. Awareness of this phenomenon will aid in developing strategies to prevent burnout and increase job satisfaction in the workplace.
Objective:This study aimed to determine the prevalence of burnout and job satisfaction among healthcare providers employed at the Zamboanga City Medical Center.
Methods:The study utilized a descriptive, cross-sectional design. Multi-stage random sampling was used. A total of three hundred sixty-two (362) employees of various occupational groups participated in the study. A self-administered questionnaire was employed to gather data which comprised of sociodemographic data, questions from the Copenhagen Burnout Inventory (CBI) and Job Satisfaction Scale (JSS). Analysis and presentation of results were done using descriptive statistics such as frequency and percentages.
Results:The prevalence of burnout was 23.49%. It was common among nurses (38.83%) followed by doctors (24%) administrative assistants (10.59%) and nursing attendants (9.42%). Majority (33.15%) had personal burnout followed by work-related (24.04%) and client related burnout 22.93%. Around 48.35% reported satisfaction with their current jobs, while 50% were ambivalent and only 1.66% were dissatisfied. Majority (80.39%) were satisfied with nature of work followed by supervision (74.04%), coworker (66.3%), communication (65.75%) and pay (58.57%). In contrast, less than half were satisfied with fringe benefits (44.76%). Moreover, around 44.2% were dissatisfied with their working conditions. Ambivalence was seen in a range of 42.27% (promotion) to 47.52% (contingent rewards). - Full text:PAFP-Journal_July_December-59-2-2021-pages-173-179.pdf
