Usage of Health Information Websites: A Systematic Review of Older Adults’ Preferences for Web Features (Penggunaan Laman Web Maklumat Kesihatan: Kajian Sistematik Pilihan Warga Emas terhadap Ciri-ciri Laman Web)
http://dx.doi.org/10.17576/JSKM-2021-1902.
- Author:
NG CHEAH PING
1
;
DEVINDER KAUR AJIT SINGH
1
;
TAN MAW PIN
;
SARAVANA KUMAR
2
Author Information
1. Physiotherapy Programme and Centre for Healthy Ageing and Wellness, Faculty of Health Sciences, Universiti Kebangsaan Malaysia, Jalan Raja Muda Abdul Aziz, Kuala Lumpur, Malaysia
2. School of Health Sciences, City East Campus, University of South Australia, Adelaide, SA 5000
- Publication Type:Journal Article
- Keywords:
Older adults;
Internet;
health information;
usability;
preferences
- From:Malaysian Journal of Health Sciences
2021;19(No.2):115-127
- CountryMalaysia
- Language:English
-
Abstract:
Online health information have a role in enhancing health in older adults. However, age-related physiological changes
and non-senior friendly websites proved to be a challenge for older adults. Research investigating older adults’ preferences
of features in health information websites is limited. Thus, in this review, we aim to summarize older adults’ preferences
regarding the design and content of health websites. Medline, CINAHL, Cochrane Library, Scopus, Journal of Medical
Internet Research (JMIR) and Google Scholar were searched for relevant articles in February 2018, using key words
‘older adults’, ‘Internet’, ‘health information’ and ‘usability’. The methodological quality of included studies was
evaluated using the McMaster critical appraisal tools by two independent reviewers. Individual study design, participants’
characteristics, and identified preferences for health website features were extracted and summarized narratively.
(PROSPERO registration number: CRD42018096281). Five studies (3 qualitative, 2 quantitative) were included in this
review. The quality appraisal score ranged from 32% to 83%. The web feature preferences of older adults were grouped
into three domains: web presentation factors, web navigation factors and health information preferences. The results
highlight older adults have specific preferences when engaging with online content. This review suggests that readable
text, simple design, consistent layout and straightforward web navigation are the preferred priorities for a health
information website for older adults. Findings from this review may be useful to healthcare professionals and developers
to understand older adults’ preferences pertaining to web design and contents in health websites specifically designed
for this population.
- Full text:14.2021my0396.pdf
