Analysis of public appeals for vaccination in Guangzhou's Government Hotline from 2018 to 2020.
10.3760/cma.j.cn112150-20210729-00729
- Author:
Cong Cong LI
1
;
Wen WANG
2
;
Zhi Wei WANG
3
;
Chu Tian CHEN
4
Author Information
1. School of Public Health, Sun Yat-sen University, Guangzhou 510080, China.
2. Department of Immunization Programs,Guangzhou Center for Disease Control and Prevention, Guangzhou 510440, China.
3. Hotline Management Department, Guangzhou Center for Disease Control and Prevention, Guangzhou 510440, China.
4. International Cooperation and Academic Exchange Office, Guangdong Institute of Public Health, Guangzhou 511430, China.
- Publication Type:Journal Article
- MeSH:
Government;
Hotlines;
Humans;
Papillomavirus Vaccines;
Vaccination
- From:
Chinese Journal of Preventive Medicine
2022;56(3):397-400
- CountryChina
- Language:Chinese
-
Abstract:
This study analyzed the characteristics and change trend of Guangzhou citizens' demands related to vaccination through government hotlines 12345 and 12320 from 2018 to 2020. It understood the hotspots and needs of the public for vaccination work, analyzed the problems existing in vaccination work, and provided reference and suggestions for health departments to improve vaccination services and formulate relevant policies: to timely improve the professional ability and knowledge reserve of hotline personnel; to strengthen the construction of vaccination service system;to optimize the appointment vaccination service application; to scientifically purchase HPV vaccine and ensure the production and supply of vaccine.
