Optimization and practice of hospital quality supervision and feedback system from the perspective of grade hospital evaluation
10.3760/cma.j.cn111325-20210226-00152
- VernacularTitle:等级医院评审视角下的医院质量监督反馈体系优化与实践
- Author:
Xiaohua HUANG
1
;
Changgui CHEN
;
Yun YE
;
Zhaojun CHEN
Author Information
1. 杭州市妇产科医院质管部 310008
- Keywords:
Quality control;
Grade hospital evaluation;
Quality supervision;
Information technology;
Feedback system
- From:
Chinese Journal of Hospital Administration
2021;37(9):776-780
- CountryChina
- Language:Chinese
-
Abstract:
Quality supervision is the important guarantee of hospital quality and patient safety, and also the core content of the fourth cycle grade hospital evaluation in Zhejiang province. Based on the evaluation standards, Hangzhou Women′s Hospital used information technology to optimize the hospital′s quality supervision and feedback system, and set up a traceable and closed-loop quality and safety supervision system. The system realized five function points: storage and extraction of supervision problems, online recording of supervision results, real-time feedback of supervision results, online feedback of rectification opinions of supervised departments, and tracking and evaluation of functional departments. After the operation of the system, the quality supervision process of the hospital realized information operation, and could be tracked online at all time points, which improved the efficiency of hospital quality management, better ensured the implementation of medical system and patient safety, and promoted the continuous improvement of medical quality indicators.
