The mediating effect of conflict management model between perceived social support and psychological distress of psychiatric nurses
10.3760/cma.j.cn211501-20200722-03272
- VernacularTitle:冲突处理在精神科护士领悟性社会支持与心理困扰间的中介作用
- Author:
Rui ZHANG
1
;
Qinghua LU
;
Yazhuo XUE
;
Feifei SUN
;
Guiyuan ZOU
Author Information
1. 山东第一医科大学（山东省医学科学院）护理学院，泰安 271016
- Keywords:
Psychiatric nurses;
Psychological distress;
Conflict management model;
Perceived social support
- From:
Chinese Journal of Practical Nursing
2021;37(29):2241-2248
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To examine the relationship between conflict management model, perceived social support and psychological distress in psychiatric nurses, and to analyze the mediating effect of conflict management model in the relationship between perceived social support and psychological distress in psychiatric nurses.Methods:In November 2019, a total of 208 nurses in Shandong Mental Health Center were investigated with General Demography Questionnaire, Nurses' Interpersonal Conflict Handling Form Scale, Kessler Psychological Distress Scale and Perceived Social Support Scale.Results:The total score of psychological distress of psychiatric nurses was 22.74±7.71, and the level of psychological distress was negatively correlated with the integrated conflict management model and perceived social support ( r values were -0.329--0.266, P<0.001). The most commonly used conflict management model of psychiatric nurses was "integration". The integrated conflict management model had a partial mediating effect in perceived social support and psychological distress, and the mediating effect accounted for 20.2% of the total effect. Conclusions:Psychological distress of psychiatric nurses is at a moderate to severe level, and integrated conflict management model and perceived social support play an important role in reducing psychological distress of psychiatric nurses. Nursing administrators should carry out relevant intervention studies to improve nurse-patient conflict and guide nurses to adopt integrated conflict management model to reduce psychological distress and improve mental health level.
