Experience and analysis of the emotional labor in hospice nurses
10.3760/cma.j.cn211501-20210401-00978
- VernacularTitle:安宁疗护护士情感劳动现场体验与分析
- Author:
Yaling WANG
1
;
Huiling LI
;
Ziwei YANG
Author Information
1. 苏州大学医学部护理学院 215006
- Keywords:
Nurses;
Hospice care;
Emotional labor;
Influence factors;
Filed research
- From:
Chinese Journal of Practical Nursing
2021;37(25):1968-1973
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To understand the real experience of emotional labor of hospice nurses.Methods:A total of 8 hospice nurses from Shanghai, Shenzhen and Lianyungang hospice care units took part in the field study. They were observed and interviewed for one week.Results:The emotional labor of hospice nurses included natural expression, surface expression and deep expression. The emotional labor of nurses was affected by individual factors, organizational factors and social factors, including factors of the setting of hospice nursing posts was not clear, the proportion of multi-disciplinary team was insufficient, public awareness of hospice care was insufficient, and social security policy was imperfect, which was easy to make the role of nurses maladjustment, increase nurses' occupational fatigue and make nurses' emotional labor behavior lack of stable and long-term power source, thus affect the expression of their emotional labor behavior.Conclusions:We should pay attention to the expression and outcome of emotional labor of hospice nurses, to intervene and improve the individual factors, organizational factors and social factors that affect the expression of nurses' emotional labor.
