The Moderating Effects of Self-esteem and Ego-resilience on the Relationship between Emotional Labor, Depressive Symptom, and Job Satisfaction in Nurses
10.12934/jkpmhn.2021.30.3.209
- Author:
Taeyoun KIM
1
;
Kuem Sun HAN
Author Information
1. Charge Nurse, Korea University Anam Hospital, Seoul, Korea
- Publication Type:Original Article
- From:Journal of Korean Academy of Psychiatric and Mental Health Nursing
2021;30(3):209-219
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
Purpose:The purpose of this study is to identify that emotional labor has effect on depressive symptom, job satisfaction, and moderating effect of self-esteem and ego-resilience of nurses.
Methods:Data were collected by questionnaires from 224 nurses university hospitals from May 8 to May 19, 2017, analyzing by hierarchical multiple regression.
Results:There was a significant positive correlation with emotional labor and depressive symptom. Also emotional labor was significant negative correlation with job satisfaction, self-esteem, and ego-resilience. Ego-resilience had a moderating effect that emotional labor affected depressive symptom and job satisfaction.
Conclusion:In this study, Ego-resilience were found to have a significant moderating effect in relation to emotional labor, depressive symptom, and job satisfaction. Therefore, it's needed to consider the ego-resilience when developing emotional labor management program of nurses.
