Analysis of the factors of turnover intention of dental hygienists in dental hospitals
10.11149/jkaoh.2021.45.2.92
- Author:
Jung Hwa LEE
1
;
Na Na YOON
Author Information
1. Department of Biomedical Health Science, Graduate School, Dong-Eui University, Busan, Korea
- Publication Type:Original Article
- From:Journal of Korean Academy of Oral Health
2021;45(2):92-99
- CountryRepublic of Korea
- Language:English
-
Abstract:
Objectives:This study aims to determine the influence of social exchange relationships, leader’s political skills, job stress, job satisfaction, and organizational commitment on turnover intention among dental hospital hygienists.
Methods:A self-administrated questionnaire survey was conducted from April 1-May 12, 2020, involving 209 dental hospital hygienists in Seoul, Busan, and Gyeongnam. The collected data were analyzed using SPSS and AMOS statistical analysis programs.
Results:In the hypotheses testing, 9 of 18 hypotheses were supported. In social exchange relationships, job stress, job satisfaction, and organizational commitment, the path to turnover intention had a significant effect, but it was not statistically significant in leader’s political skills. With regard to mediating effect, job stress, job satisfaction, and organizational commitment played a complete mediating role in the path from social exchange relationships to turnover intention.
Conclusions:To increase job satisfaction and organizational commitment, and lower job stress in order to have a positive impact on turnover intentions, it is imperative to develop and apply a program to enhance social exchange relationships.