Continuous improvements for the new service model in outpatient pharmacy under the environment of medical reform
10.12206/j.issn.1006-0111.202003080
- VernacularTitle:新医改形势下我院药学门诊服务新模式的持续改进
- Author:
Jin LU
1
;
Yan HUO
1
;
Dongmei ZHANG
1
;
Rong XU
1
;
Xingxia LI
1
;
Li YANG
1
;
Jianping ZHANG
1
Author Information
1. Department of Pharmacy, Sixth People’s Hospital Shanghai Jiao Tong University Affiliated, Shanghai 200233, China.
- Keywords:
pharmacy service;
transformation of pharmacy service;
collaborative drug therapy management;
independent pharmacist’s service;
new patterns
- From:
Journal of Pharmaceutical Practice
2020;38(5):469-475
- CountryChina
- Language:Chinese
-
Abstract:
Objective To introduce the improvements of multi-mode outpatient pharmacy services based on the new medical reform policy. Methods The pharmacist’s roles, responsibilities, working procedures and the achievements were discussed. Results and conclusion On-site pharmacy counseling services and online WeChat pharmacy consulting services were established to include collaborative drug therapy management of pharmacists and physicians (Alzheimer's disease and anticoagulation clinic), the outpatient pharmacy services by pharmacists (chemo medication counseling). The multi-mode pharmacy services in our hospital have optimized patient's medication regime, safeguarded patient's medication therapy, improved patient's compliance and reduced medication cost. The individualized medication therapy reduced adverse reactions significantly. The multi-mode outpatient pharmacy services established by our hospital were successful and could serve as a model for other pharmacies in our country.
