The choice of communication specialist for family member of organ donation and corresponding strategy for work difficulty
10.3969/j.issn.1674-7445.2020.04.012
- VernacularTitle:器官捐献家属沟通专员的选择及工作难点应对策略
- Author:
Yuan LIAO
1
;
Xuewen WANG
;
Yong GUO
;
Yajie LIU
;
Wenshi JIANG
Author Information
1. Organ Donation Office, the First Affiliated Hospital of Sun Yat-sen University, Guangzhou 510080, China
- Publication Type:Research Article
- Keywords:
Organ donation;
Communication with family member;
Organ transplantation;
Opting-out;
Opting-in;
Communication specialist for family member
- From:
Organ Transplantation
2020;11(4):492-
- CountryChina
- Language:Chinese
-
Abstract:
Communication with the family members of donors is an integral part of the organ donation and transplantation, and the core of it lies in building trust through interpersonal communication. Every word and deed from the communicator will directly affect the overall impression of family members of potential donors towards organ donation. Regardless of whether or not granted the donation ultimately, family members may share their personal experiences and feelings with friends and relatives around them, which develops a secondary dissemination. Therefore, "the choice of best candidate for communication with family members of organ donation" has been an issue that organ donation practitioners have been working on in clinical practice. Taking into consideration of the experiences from different countries or regions, various advices and practices on this issue have been proposed due to differences in social systems, cultural background, organizational structure, clinical practice, etc. In this paper, we had a discussion on this topic, summarize the difficulties currently encountered in communication with family members and propose corresponding strategies.
