Doctor-patient trust and its influencing factors based on the view of patient family members
10.16571/j.cnki.1008-8199.2019.02.016
- VernacularTitle: 基于患者家属视角的医患信任及其影响因素研究
- Author:
Mei-lin CHEN
1
;
Wen-xin WANG
1
;
Shun-jie JIANG
1
;
Yu ZHAO
1
Author Information
1. School of Management, Jiangsu University, Zhenjiang 212013, Jiangsu, China
- Publication Type:Journal Article
- Keywords:
patient′s family;
patient-physician trust;
influencing factors
- From:
Journal of Medical Postgraduates
2019;32(2):193-195
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the evaluation of the doctor-patient trust by family members based on the general interpersonal trust scale, and explore the influencing factors of the evaluation of doctor-patient trust by patient family members, and to provide references for improving the doctor-patient trust and the doctor-patient relationship. Methods A survey of 3010 patient family members in 10 hospitals from 5 provinces in China was conducted using a self-made questionnaire and a general interpersonal trust scale. Results Only 47.2% of the family members agreed that the doctor-patient trust degree was good, and the interpersonal trust score was (70.52±7.07) points. The age, monthly income level, life satisfaction of family members are the important factors affecting the evaluation of doctor-patient trust (P < 0.05). Conclusion The patient family members have low recognition of doctor-patient trust, and some targeted measures should be taken to improve the interpersonal trust level and life satisfaction of the family members, so as to further enhance the doctor-patient trust.
