Study on the Quality Control Index System of Pharmaceutical Care in Medical Institutions Based on Delphi Method
- VernacularTitle:基于Delphi法的医疗机构药学服务质量控制指标体系研究
- Author:
Jiaxi XI
1
;
Ying CHEN
1
,
2
;
Xiaoyu CHEN
1
;
Huajun ZHANG
3
;
Dongmei YE
1
Author Information
1. Dept. of Pharmacy，People’s Hospital of Guangxi Zhuang Autonomous Region，Nanjing 530021，China
2. Pharmaceutical Management Quality Control Center，Guangxi Hosp ital，Nanning 530001，China
3. GCP Office，People’s Hospital of Guangxi Zhuang Autonomous Region，Nanjing 530021，China
- Publication Type:Journal Article
- Keywords:
Pharmaceutical care;
Delphi method;
Expert consultation;
Quality control;
Indicator system
- From:
China Pharmacy
2019;30(14):1997-2002
- CountryChina
- Language:Chinese
-
Abstract:
OBJECTIVE： To provide reference for improving the level of pharmaceutical care in medical institution， and realizing the precision of pharmaceutical care. METHODS： A sampling survey of third grade class A hospitals in Guangxi was conducted on the basis of Guangxi Hospital Pharmaceutical Administration Quality Control Center. Based on the results of literature analysis and international standard， by using Delphi method， the expert consultation form was issued by E-mail and field investigation； the results of four rounds of expert consultation were analyzed and summarized. Pharmaceutical care quality control index system was established in medical institutions. RESULTS & CONCLUSIONS： All experts （100％） agreed that pharmaceutical care in medical institutions was very important and required a quality control index system. Finally， 5 first-level indicators （including the construction of pharmaceutical care management organizational framework， rational drug use management， pharmaceutical care professional capacity management， pharmaceutical care monitoring management and characteristic pharmaceutical care management） and 26 second-level indicators were fitted according to results of expert consultation. Among first-level indicators， the indicators of “the construction of pharmaceutical care management organizational framework”， “rational drug use management” and “pharmaceutical care professional competence management” were generally considered as important quality control indicators by experts； the proportion of “very important” and “important” were 96.65％， 100％ and 100％. Among second- level indicators， the indicators of “organization construction”“system construction”“prescription drug use management”“hospitalization medical order review”“adverse drug reaction monitoring”“medicine knowledge”“clinical knowledge” were generally considered as important quality control indicators by experts； the proportion of “very important” and “important” were 95.65％， 95.65％， 100％， 95.66％， 96.65％， 100％ and 91.30％. The quality control index system of pharmaceutical care in medical institutions fitted by this research institute is authoritative. Now， 15 medical institutions in Guangxi Zhuang Autonomous Region have been pilot implemented after audited and finalised by Guangxi Hospital Pharmaceutical Administration Quality Control Center.
