Comparison of Nurses' Job Satisfaction, Patients' Satisfaction and Direct Nursing Time according to the Change in Grade of the Nursing Management Fee
- Author:
Sea Joung KIM
1
;
Ja Yin LEE
;
Yun Mi LEE
Author Information
1. Nurse Manager, Inje University Haeundae Paik Hospital, Busan, Korea.
- Publication Type:Original Article
- Keywords:
Inpatient nursing fees;
Nursing staff;
Job satisfaction;
Patients' satisfaction;
Nursing care activity
- MeSH:
Busan;
Fees and Charges;
Humans;
Job Satisfaction;
Nursing Staff;
Nursing;
Patient Satisfaction
- From:
Journal of Korean Critical Care Nursing
2017;10(3):9-18
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: This study aimed to identify nurses' job satisfaction, patients' satisfaction, and direct nursing time according to the change in grade of nursing management fee.METHODS: Descriptive design was used in this study. Nurses (n = 200) and patients (n = 200) were recruited from one university hospital in Busan. Four aspects were measured: direct nursing time, overtime, nurses' job satisfaction, and patients' satisfaction. Data were analyzed using descriptive statistics, χ2-tests, and t-tests.RESULTS: There was a significant difference in patient satisfaction (t = -2.09, p = .038) and direct nursing time (t = -4.77, p < .001) when the nurse staffing grade was changed from the level two to the level one.CONCLUSION: The findings from this study showed that a higher nurse-to-patient ratio can provide a greater amount of direct nursing time for individual patients and increase patient satisfaction.
