Practice and effect of improving the efficiency of medical services in Hangzhou
10.3760/cma.j.issn.1000-6672.2019.06.007
- VernacularTitle:杭州市提高医疗服务效率实践与成效
- Author:
Jing ZHANG
1
;
Xiaohe WANG
;
Yu QIAN
;
Fujie WANG
;
Jianrong TENG
;
Yanxiang ZHANG
;
Beifang YUAN
;
Wei HE
Author Information
1. 杭州师范大学医学院卫生事业管理系 310036
- Keywords:
Health service management;
Hierarchical medical system;
Governance mechanism;
Synergy;
Hangzhou
- From:
Chinese Journal of Hospital Administration
2019;35(6):473-478
- CountryChina
- Language:Chinese
-
Abstract:
Higher service efficiency and better medical experience are main goals of the healthcare system reform.The article explained the logical framework, main actions, initial results of the " one visit for all" reform, which aims at promoting the efficiency of medical services and management in Hangzhou.Policy suggestions are raised, namely involving more people into the governance mechanism, collaboratively optimizing the working process of medical staff, improving the information security mechanism, and perfecting the effectiveness evaluation system.These measures are designed to accelerate the construction of modern hospital management system, and to build a scientific and orderly hierarchical medical system.