The Influence of Nurses' Emotional Intelligence and Communication within the Organization on Teamwork in Armed Forces Hospitals
10.5807/kjohn.2018.27.1.67
- Author:
Sookhee YOON
1
;
Taewha LEE
;
Hayoung PARK
;
Yeonwha SONG
Author Information
1. Graduate School College of Nursing, Yonsei University, Seoul, Korea.
- Publication Type:Original Article
- Keywords:
Nurses;
Emotional intelligence;
Communication;
Teamwork
- MeSH:
Arm;
Emotional Intelligence;
Intensive Care Units;
Korea;
Patients' Rooms
- From:Korean Journal of Occupational Health Nursing
2018;27(1):67-75
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: The purpose of this study was to identify the influence of nurses' emotional intelligence and communication within the organization on teamwork in Armed Forces hospitals. METHODS: This study employed a cross-sectional design with a convenience sample of 195 nurses from five Armed Forces hospitals in Korea. Data were collected through a self-administered questionnaire from August 7 to 23, 2017 and analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression. The SPSS/WIN 21.0 program was used for all analyses. RESULTS: The degree of teamwork was 5.03±0.73, with scores ranging from 1 to 7. Emotional intelligence and communication within the organization were positively correlated with teamwork. Specifically, communication within the organization (β=.60, p < .001), the intensive care unit (β=.21, p=.001), and the medical general ward (β=.17, p=.010) were identified as factors influencing teamwork. This model explained 51% of the variance in teamwork, and it was statistically significant (F=35.09, p < .001). CONCLUSION: These results imply the need to develop an approach including communication within the organization to improve teamwork among nurses in Armed Forces hospitals.