Study on operation service quality and safety management standard
10.3760/cma.j.issn.1000-6672.2018.12.003
- VernacularTitle:手术服务质量安全管理标准研究
- Author:
Yuehui LIU
1
;
Wenyi ZHANG
;
Weidong MI
;
Li HE
;
Yongbin LI
;
Jia LI
;
Lihua LIU
Author Information
1. 解放军总医院医院管理研究所
- Keywords:
Quality and safety;
Safety management;
Surgical Services;
Problem element;
Standard preparation
- From:
Chinese Journal of Hospital Administration
2018;34(12):979-983
- CountryChina
- Language:Chinese
-
Abstract:
This study aimed at the quality and safety improvements of surgical services in terms of preoperative, intraoperative and postoperative sections, and at establishing corresponding restraint standards. To this end, such methods as literature analysis, dispute case analysis, surgical adverse event analysis, and system standard interpretation as well as clinical experts survey were called into play, to identify key elements in terms of the universality, high-prevalence rate, criticality and impact degree. A standard framework is established focusing on surgical service and such nodes as key components of the event; a standard text on surgical service quality and safety management is developed, comprising three sections, 8 nodes, 27 key elements and 82 standards.
