Development of a performance appraisal indicator system for medical equipment maintenance departments
10.3760/cma.j.issn.1000-6672.2018.05.006
- VernacularTitle:医疗设备维护部门绩效考核指标体系构建
- Author:
Lin YANG
1
;
Jianfeng DAI
;
Yang LU
;
Xiaoming LIU
Author Information
1. 215006,苏州大学附属第一医院医学工程处
- Keywords:
Safety management;
Medical equipment;
Maintenance;
Performance appraisal;
Indicator system
- From:
Chinese Journal of Hospital Administration
2018;34(5):381-385
- CountryChina
- Language:Chinese
-
Abstract:
Objective To build a performance appraisal system for equipment maintenance departments of hospitals for the purposes of minimal maintenance cost and higher quality of equipments. Methods Literature review and two rounds of expert consultation were carried out in Delphi method. The indicators were classified in such dimensions as technical, economic, efficiency and external evaluation, with the weight of each computed in the proportional distribution method. Results Following expert consultation, adjustment and corrections, an indicator system was finalized consisting of four level-2 indicators and 13 level-2 indicators. Experts came to a consensus, and the W means of both importance and necessity were greater than 0.5. Then an economic calculation plan for equipment maintenance was raised under market-oriented guidance. Conclusions Based on appraisal of the indicator system and economic accounting, an incentive system can be formed for upgrading the repairing and maintenance performance of medical equipments of the hospital.
