Improved quality of care based on role exchange experiences
10.3760/cma.j.issn.1000-6672.2018.03.017
- VernacularTitle:基于角色互换体验的医疗服务改进
- Author:
Chunmei XIANG
1
;
Ling JING
;
Ping CHEN
;
Tianyou WANG
Author Information
1. 100045,首都医科大学附属北京儿童医院党委办公室
- Keywords:
Hospital administration;
Role exchange;
Experience;
Medical service;
Improvement
- From:
Chinese Journal of Hospital Administration
2018;34(3):241-242
- CountryChina
- Language:Chinese
-
Abstract:
From year 2013 to 2016, the Beijing Municipal Administration of Hospitals has carried out the role exchange campaign at 22 municipal public hospitals.Through this experience, we can increase mutual trust between doctors and patients and enhance the level of hospital management.The campaign adheres to the principles of hospital public welfare, hospital service, patient safety, medical quality management, and continuous improvement, nursing management and quality control, and hospital management.
