Approaches and Methods of Promoting Doctor-patient Communication under "Internet +" Era
10.12026/j.issn.1001-8565.2018.02.10
- VernacularTitle:"互联网+"时代下促进医患沟通的途径和方法
- Author:
Baohua YUAN
1
;
Amin QU
;
Ying YAN
;
Jun LIANG
;
Suping WANG
Author Information
1. 西安交通大学医学部
- Keywords:
"Internet+";
Doctor-patient Relationship;
Doctor-patient Communication;
Medical Humani-ties
- From:
Chinese Medical Ethics
2018;31(2):194-197
- CountryChina
- Language:Chinese
-
Abstract:
Under the"Internet +" era, some medical staff' s treatment philosophy cannot adapt to the current situation, and patients are prone to produce high expectations because of inadequate basic medical knowledge and the habit of acquiring medical information from Internet. However, when the difference between reality and expec-tations are large, they might be in disputes with medical staffs, and coupled with the lag of hospital management, the doctor-patient communication often is not smooth situation. Therefore, it is recommended that medical staffs improve humanistic quality meanwhile improving technology, patients should develop the habit of acquiring medical information from Internet correctly, hospital needs to optimize management and allocate medical resource reasona-bly, and society should also create positive atmosphere.