Analysis of the Current Situation and Influencing Factors of Doctor - patient Trust from Different Perspectives of Doctors and Patients:Based on the Investigation of Six Medical Institutions in Beijing
10.12026/j.issn.1001-8565.2018.01.21
- VernacularTitle:医患不同视角下医患信任的现状及影响因素分析——基于北京六家医疗机构的调查研究
- Author:
Yongli SUN
1
Author Information
1. 首都医科大学卫生管理与教育学院/首都卫生管理与政策研究基地
- Keywords:
Doctor - patient Trust;
Hospital Level;
Doctor - patient Communication
- From:
Chinese Medical Ethics
2018;31(1):94-100
- CountryChina
- Language:Chinese
-
Abstract:
From two perspectives of doctors and patients, we selected two microscopic angles of the hospital level and communication mode to carry out a parallel research and analyzed the effect of different levels of hospitals and doctor - patient communication mode on the trust between doctor and patient. The study found that both doctors and patients tended to trust each other, and in the process of medical treatment, the trust degree of patients that medical staffs believed was lower than that of the doctors that patients believed; both doctors and patients tended to consider that the hospital levels had great influence on doctor - patient trust, and their evaluation to doctor - patient trust in different levels of hospitals was discrepant; and both the doctors and patients tended to consider that the communication mode had great influence on the doctor - patient trust, in which the patients thought that doctors' appearance, detailed asking about disease and communication channels existed differences of effect in different lev-els of hospital.
