The relationship between nursing work errors and job satisfaction, job burnout: Empirical study on some tertiary hospitals
10.3969/j.issn.1674-2982.2018.04.014
- VernacularTitle:护理工作差错与工作满意度、职业倦怠的关系——基于部分三甲医院的实证研究
- Author:
Yuan-Yuan SUN
1
;
Hao ZHAO
;
Chun-Xiang NI
Author Information
1. 江苏省徐州市中心医院 江苏徐州 221009
- Keywords:
Nursing staff;
Nursing errors;
Job satisfaction;
Job burnout;
Relevance
- From:
Chinese Journal of Health Policy
2018;11(4):69-72
- CountryChina
- Language:Chinese
-
Abstract:
Objectives:To analyze the statistics of nursing errors of nursing staff in the top three hospital during last year,and the relationship between nursing staff's job satisfaction and job. Methods:From February 2017 to Au-gust 2017,a cluster randomized sampling method was used to select 320 cases of standard nursing staff in the top three hospitals. The questionnaires for general information, questionnaires for nursing job errors, job satisfaction questionnaire,and job burnout survey questionnaire for nursing staff were used to investigate and analyze,and to ex-plore the relevance of nursing work errors, job satisfaction and job burnout. Results:The incidence of nursing error rate was 65.61%. Statistical analysis shows that the occurrence of nursing work errors was related to job satisfaction and job burnout. Among them, nursing staff's personal sense of achievement, personality and overload work, work not recognized, lack of management, unclear responsibility, and low welfare benefits easily led to nursing errors. Conclusions:Based on the impact of job satisfaction and job burnout on the work of nursing staff,improving the nurs-ing staff satisfaction,alleviating the job burnout would reduce the occurrence of nursing errors through the optimiza-tion of scheduling,welfare,management communication and other development opportunities.