The Effect of the Perception of Self-efficacy and Social Support on Organizational Citizenship Behavior among Nurses in Hospital.

Author: Su Jeong HAN ¹
Author Information

1. Department of Nursing, Konyang University, Korea. sjhan@konyang.ac.kr
Publication Type:Original Article
Keywords: Organizational citizenship behavior; Self-efficacy; Social support; Nurse
MeSH: Surveys and Questionnaires
From:Journal of Korean Academy of Adult Nursing 2010;22(6):606-614
CountryRepublic of Korea
Language:Korean
Abstract: PURPOSE: The purpose of this study was to identify the predictors of Organizational Citizenship Behavior (OCB) among hospital nurses. METHODS: Participants in this study were 231 nurses from two hospitals. The self-reported questionnaire was used to assess the level of self-efficacy, social support and OCB. The data were analyzed using descriptive statistics, Pearson's correlation coefficient, t-test, ANOVA and multiple regression. RESULTS: The mean score of OCB was 4.82, self-efficacy was 4.65, and social support was 4.56. The OCB was statistically significant according to position (t=-1.97, p=.049). The OCB was positively correlated with self-efficacy (r=.558, p<.001) and social support (r=.245, p<.001). The self-efficacy and social support explained 33.0% of the variance for OCB. CONCLUSION: The findings suggest that developing programs to improve self-efficacy and social support might be useful. Furthermore, more studies are needed to explore variables that influence nurses' Organizational Citizenship Behavior.