Assessment and analysis of influencing factors of patients' satisfaction with perioperative anesthetic care
- VernacularTitle:患者麻醉医疗服务满意度评价及影响因素分析
- Author:
Min-Na LI
1
;
Xue-Rong YU
;
Wen-Yun TING
;
Hong-Bo LIU
;
Yong WU
;
Yu-Guang HUANG
Author Information
1. 中国医学科学院 北京协和医学院 北京协和医院 麻醉科 北京 100730
- Keywords:
anesthesia;
satisfaction;
influencing factors
- From:
Basic & Clinical Medicine
2018;38(2):284-288
- CountryChina
- Language:Chinese
-
Abstract:
Objective To introduce and revise the patient satisfaction with perioperative anesthetic care question-naire (PSPACq). To assess the patient satisfaction with perioperative anesthetic care and to analyse the influencing factors. Methods Translation and culture adaptation were used for PSPACq, then the questionnaire was applied to three hundred and eighty patients after selective operation. The reliability and validity of the simplified Chinese version was evaluated. To evaluate the patient satisfaction with perioperative anesthetic care and to analyse the influencing factors. Results The Cronbach's a coefficient was employed to evaluate the internal reliability, which was 0.935. The content validity index(CVI) was 0.933. The total score of patient satisfaction with perioperative anesthetic care was (4.28±0.45). The factor " discomfort and needs" had gotten the highest score(4.68±0.67), and the factor "fear" had gotten the lowest score (3.56±0.79). Patients with different characteristics had different satisfaction. Multiple regression analysis showed that marriage, previous anesthetics and anesthesia methods are the main influencing factors(P＜0.05). Conclusions Simplified Chinese version PSPACq may be used to evaluate and analyse patient's satisfaction with perioperative anesthetic care. It is possible to improve patient's satisfaction by taking effective measures depending on the influencing factors.
