Quality Evaluation of Agencies for Visiting Nurses: Perspectives by Quality Surveyors Employed by the Local Government
10.14442/generalist.41.118
- VernacularTitle:自治体の指導監督担当者による訪問看護ステーションの現状認識と質的評価の視点
- Author:
Noriko SAITO
;
Masayo KASHIWAGI
- Keywords:
visiting nurse agency;
home-visit nursing care;
quality evaluation;
quality inspection
- From:An Official Journal of the Japan Primary Care Association
2018;41(3):118-124
- CountryJapan
- Language:Japanese
-
Abstract:
Introduction: This study examined the perspectives of quality surveyors employed by the local government regarding the quality evaluation of agencies for visiting nurses.Methods: The participants were six surveyors. We carried out semi-structured interviews concerning the quality of agencies for visiting nurses. We conducted a qualitative analysis and derived several categories inductively.Results: The surveyors found little difference in the quality between for-profit and non-profit agencies for visiting nurses. In addition, they considered the following characteristics to represent good quality agencies: "availability of home-visit nursing 24 hours per day", "information disclosure and maintenance of quality records", and "the nurse manager understands and promotes an integrated community care system".Conclusion: Eleven categories were identified for the qualitative evaluation of agencies for visiting nurses. The present findings may be used useful for maintaining the quality of agencies for visiting nurses.
