Construction and effectiveness evaluation of emergency care mode with fixed position and station for outpatient nurses
10.3761/j.issn.0254-1769.2017.11.010
- VernacularTitle:门诊护士定岗定位急救方案的构建及应用效果评价
- Author:
qiu Qing FAN
1
;
fen Jing JIN
;
fang Hong RUAN
;
ying Ying HU
;
ya Wei CHEN
;
ying Yi ZHU
Author Information
1. 310009杭州市,浙江大学医学院附属第二医院门诊
- Keywords:
Emergency Medical Services;
Ambulatory Care;
Effect Evaluation
- From:
Chinese Journal of Nursing
2017;52(11):1333-1337
- CountryChina
- Language:Chinese
-
Abstract:
Objective To establish an emergency care mode with fixed position and station for outpatient nurses and to evaluate the effectiveness of this mode.Methods Current problems in emergency care were analyzed,a system-improving team was formed,and the emergency care mode with fixed position and station for outpatient nurses was established.Emergency care start-up time,successful emergency rescue rate and rate of disputes and complaints caused by emergency issues were compared before and after application of the mode.Results After application,emergency care start-up time was reduced from (5.45-±1.21)min to (2.71±0.97)min;successful emergency rescue rate was increased from 82.5% to 96.55%;rate of disputes and complaints caused by emergency issues was decreased from 12.5% to 1.72%.All differences were statistically significant(P<0.05).Conclusion The emergency care mode with fixed position and station for outpatient nurses can shorten emergency care start-up time,increase successful emergency rescue rate,reduce rate of disputes and complaints caused by emergency issues,and further improve general emergency system of the hospital.