Study on Satisfaction of Demander on Village Clinics in BeijingSuburbs:Taking M County as an Example
10.12026/j.issn.1001-8565.2017.11.20
- VernacularTitle:京郊村卫生室需方满意度研究——以M县为例
- Author:
Shaohan QI
1
;
Xiaoyan WANG
;
Lanqiu LIU
;
Xiting ZHANG
;
Tingting JIANG
;
Zhe WANG
Author Information
1. 首都医科大学卫生管理与教育学院/首都卫生管理与政策研究基地
- Keywords:
Village Clinics;
Service Satisfaction;
Benefit and Public Welfare;
Tertiary Health Care Network
- From:
Chinese Medical Ethics
2017;30(11):1400-1403
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To understand the satisfaction of villagers on the service of village clinics,in order to improve the service ability of village clinics.Methods:Choosing M County of Beijing as the research site,we chose five towns and chose 10 villages in each town as the studysites.In the extraction 50 villages,about 5 villagers from each village were selected to conducts questionnaire survey.Results:Of the villagers surveyed,the average age was (55.99 ± 11.71)years old.A total of 75.0% of the villagers chose to seek medical care in village clinics when they had common diseases.The order of the number of people that villagers were satisfied with the village clinicsin all aspects from high to low was drug quality,basic medical care,public health,the type and quantity of drugs,medical equipment.Conclusion:It should give priority to the introduction of the village talent and weave tertiary health care network bottom tightly;pay attention to hardware equipment at basic level and tamp the service status of village clinics;give consideration to both the benefit and public welfare and improve health service ability.