Meta Analysis of Variables related to Emotional Labor of Hospital Nurses.
10.7739/jkafn.2016.23.2.115
- Author:
Jong Kyung KIM
1
;
Jung Hee KIM
Author Information
1. College of Nursing, Dankook University, Korea.
- Publication Type:Meta-Analysis ; Review
- Keywords:
Emotional stress;
Hospitals;
Meta-Analysis;
Nurses
- MeSH:
Nursing Care;
Stress, Psychological
- From:Journal of Korean Academy of Fundamental Nursing
2016;23(2):115-125
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: The purpose of this study was to use meta-analysis to evaluate factors and variables related to the emotional labor of hospital nurses. METHODS: The study included variables obtained from 66 recently published studies, doctoral dissertations, and master's theses. RESULTS: The related variables were categorized into five factor groups: internal character factor, nursing care related factor, environmental factor, emotional response, and job response. For the defensive variable, job related response (effect size [ES]=-.17), environment (ES=-.14), internal character (ES=-.08), nursing care (ES=-.06), and emotional response (ES=-.06) showed significant effect size among the five categorized variable groups. For the risk variable, internal character (ES=.44), emotional response (ES= .46), environment (ES=.27), job related response (ES=.27), and nursing care (ES=.19) showed significant effect size among the five categorized variable groups. CONCLUSION: The results of this study identified defensive and risk variables related to emotional labor of hospital nurses. Self-efficacy, social support, leaders' care, and communication are important factors for managing emotional labor of hospital nurses.
