Knowledge Management Enablers and Process in Hospital Organizations.
10.24171/j.phrp.2017.8.1.04
- Author:
Hyun Sook LEE
1
Author Information
1. Department of Health Administration, Kongju National University, Kongju, Korea. lhs@kongju.ac.kr
- Publication Type:Original Article
- Keywords:
hospital organization;
knowledge management;
knowledge management enablers;
knowledge management process
- MeSH:
Cooperative Behavior;
Knowledge Management*;
Leadership;
Learning;
Tertiary Care Centers
- From:
Osong Public Health and Research Perspectives
2017;8(1):26-33
- CountryRepublic of Korea
- Language:English
-
Abstract:
OBJECTIVES: This research aimed to investigate the effects of knowledge management enablers, such as organizational structure, leadership, learning, information technology systems, trust, and collaboration, on the knowledge management process of creation, storage, sharing, and application. METHODS: Using data from self-administered questionnaires in four Korean tertiary hospitals, this survey investigated the main organizational factors affecting the knowledge management process in these organizations. A total of 779 questionnaires were analyzed using SPSS 18.0 and AMOS 18.0. RESULTS: The results showed that organizational factors affect the knowledge management process differently in each hospital organization. CONCLUSION: From a managerial perspective, the implications of these factors for developing organizational strategies that encourage and foster the knowledge management process are discussed.