The Fundamental Of Hajj Demand For Health Care Services Within Congestion In Makkah
- Author:
Nor Radhiah MN
;
Rosminah M
;
Suhaimi AW
;
Omar O
- Publication Type:Journal Article
- Keywords:
Healthcare management;
Hajj pilgrims;
health demand
- From:Malaysian Journal of Public Health Medicine
2017;17(1):84-93
- CountryMalaysia
- Language:English
-
Abstract:
The large population of human congestion in Makkah during Hajj would promote contagious diseases. Thus, the pilgrims
require health care services that are efficient, effective, and high quality. The aim of this study is to determine the type
of health-related problems among Malaysian pilgrims and to identify the health care services required by them during
Hajj in Makkah. A cross-sectional study was conducted in which involved 379 Malaysian pilgrims in 2013/14234H. The
survey was conducted after the pilgrims completed their Hajj ritual. A total of 400 sets of questionnaires were
distributed at Abraj Janadriyah Hotel, which was occupied by more than 3000 Malaysian pilgrims. The response rate for
this survey was 93%. Male respondents were constituted of 49.6% and female respondents were 50.4% with the mean age
52 years old. The underlying disease among Malaysian pilgrims during Hajj was respiratory disease (77.5%). The demands
for health personnel (36.1%) and quality medication (34.7%) are among the important healthcare services required by the
Malaysian pilgrims in Makkah. Respiratory disease is a common disease experienced by Malaysian pilgrims in Makkah. A
certain types of services such as health personnel and quality medicine are strongly demanded by the Malaysian pilgrims
to overcome their health problem during Hajj. This research provides a fundamental input to the health care providers,
and also benefited the Hajj management authority to improve the quality of hajj management in future
- Full text:P020170622466026069499.pdf