Practice of Improving Doctor-patient Friendly Level in Shaoxing City People's Hospital
- VernacularTitle:绍兴市人民医院提升医患友好度的实践探索
- Author:
Hangyuan GUO
;
Qiufeng REN
- Keywords:
doctor-patient friendliness;
informatization;
humanity
- From:
Chinese Hospital Management
2017;37(7):65-66
- CountryChina
- Language:Chinese
-
Abstract:
Through taking patient as the center,doctor-patient friendliness concept is actively learned from,the information service,the full range of volunteer service,humanized hospice,fine process of transformation,standardized window service,electronic medical ethics appraisal,persistent humanistic management,three-dimensional health promotion and other eight core work,patient satisfaction is improved,and harmony between doctors and patients is promoted.
