Design of hospital appointment registration process based on WeChat public platform
10.7687/j.issn1003-8868.2017.05.053
- VernacularTitle:基于微信公众平台的医院预约挂号流程设计
- Author:
Yonggang HUANG
;
Tao LI
;
Lei WANG
;
Feng AN
- Keywords:
appointment registration;
WeChat public platform;
outpatient management;
quality of medical service;
patient satisfaction
- From:
Chinese Medical Equipment Journal
2017;38(5):53-55
- CountryChina
- Language:Chinese
-
Abstract:
Objective To introduce a new appointment registration way in the outpatient department.Methods A WeChat appointment registration platform based on HIS was established with smart phone and WeChat public platform,which was gifted with the functions of online registration and payment and etc.The processes including preliminary diagnosis and return visit,cancelling appointment,treatment of appointment breaking,and the limitations during the appointment could be accomplished by the appointment registration.Results The platform realized appointment registration,information feedback and etc.Conclusion The appointment registration based on WeChat public platform contributes to satisfying the patient,enhancing medical service and distributing medical resources rationally.
