Analysis of Cognition and Satisfaction with Mental Health Service among Residents in Weifang
10.12026/j.issn.1001-8565.2017.04.24
- VernacularTitle:潍坊市居民心理卫生服务认知及满意度分析
- Author:
Xiangxiang ZHANG
;
Zhiqiang ZHU
;
Jiangfei LI
;
Shan ZHAO
;
Shutao XU
;
Wengui ZHENG
- Keywords:
Mental Health Service;
Mental Health Education;
Satisfaction Degree;
Recognition Degree
- From:
Chinese Medical Ethics
2017;30(4):495-499
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To understand cognition and satisfaction degree of mental health service among residents in Weifang,and provide reference for further development of mental health work.Methods:6174 residents were selected with random sampling method and a cognition survey was conducted using a self-designed questionnaire.Among them,553 residents were selected to investigate their satisfaction with mental health service.Results:The residents have unscientific cognition on mental health service,and they did not understand the delivery of community mental health services.Residents who have received mental health service were more satisfied with informed consent and patient privacy protection,and had low satisfaction with the clinic environment and the charge of inspection items.Conclusions:To improve residents' cognition and satisfaction of mental health service,we should further perfect the professional mental health institutions and personnel recruiting,and forcefully carry out mental health education.